Hermès Import‑Export Assistant (Internship)

About Hermès

Hermès is an independent, family‑owned French maison renowned for exceptional craftsmanship in luxury leather goods, accessories and ready‑to‑wear. Hermès Sellier oversees the production and commercial distribution of the maison’s finished products worldwide, combining artisanal savoir‑faire with rigorous operational standards and a commitment to long‑term, responsible growth.

Role & Responsibilities

• Manage and coordinate daily import and export flows to the retail network, ensuring shipments meet delivery windows and regulatory requirements.
• Prepare and validate export documentation in compliance with customs and trade regulations (commercial invoices, customs declarations, certificates).
• Process billing and invoicing related to shipments and coordinate with transport providers and customers.
• Organize and monitor daily departures for the assigned geographic area, taking into account administrative constraints and customs regulations.
• Handle returns and after‑sales transfer flows according to established procedures to optimise shop stock and customer service.
• Track shipments, record and control customs documents, and follow up with carriers and internal stakeholders until delivery confirmation.
• Update operational procedures to reflect regulatory changes and contribute to continuous improvement.
• Produce regular activity reports to summarise operations, KPIs and service performance.

Qualifications

• Master’s level (Bac+4/5) in business, international trade, logistics or equivalent from a recognised institution.
• Good understanding of international trade rules, including Incoterms.
• Excellent command of English (spoken and written).
• Strong proficiency in Excel for data tracking and reporting.
• Rigorous, autonomous and able to prioritise tasks under time constraints; calm and effective in crisis situations.
• Good interpersonal and communication skills for interaction with internal teams, carriers and retail partners.

Skills

Experience

Beginners accepted; ideally one prior internship or similar exposure to import‑export operations, international trade or logistics.

Education

Master’s degree (Bac+4/5) in business administration, international trade, supply chain or equivalent.

Workplace

Culture

Hermès cultivates craftsmanship, autonomy and long‑term stewardship, valuing responsible management and the transmission of specialist savoir‑faire. The workplace emphasises inclusion, employee wellbeing and a careful balance between entrepreneurial spirit and disciplined operational excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.