Hermès HR Business Partner

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Role & Responsibilities

• Serve as strategic HR Business Partner for the Northern Region, providing hands-on support through regular physical and virtual presence at store locations and regional meetings
• Manage all aspects of the full-cycle recruiting process and coordinate with talent acquisition teams to ensure alignment with organizational staffing needs and candidate experience objectives
• Maintain employee relations for nine retail store locations by coaching managers, conducting investigations, recommending employment actions, and facilitating dispute resolution in compliance with company policies and applicable employment laws
• Oversee HR headcount budget, new headcount requests, and organizational charts for the region; partner with Compensation Manager on recruitment and hiring budget oversight
• Conduct regular strategic workforce planning meetings with store leaders to review talent, succession planning, and provide coaching recommendations to optimize business performance
• Implement and optimize company talent acquisition and management programs; manage in-house talent systems and vendor relationships to enhance candidate experience and hiring processes
• Manage the annual performance review process and 30/60-day new hire review cycle; develop and maintain performance review content aligned with company goals
• Collaborate with the HR team to support cross-functional initiatives, special projects, and employee engagement programs that enhance the overall employee experience
• Analyze recruiting processes, employee retention statistics, and HR metrics to inform strategic decisions and identify areas for continuous improvement
• Advise store management on disciplinary actions and labor law compliance; ensure consistent and fair application of company policies and procedures across all locations

Qualifications

• Minimum 3 years of experience in an HR Business Partner or equivalent generalist HR role
• Proven experience leading HR functions in a multi-unit retail environment; high volume, high-traffic, and high-visibility settings preferred
• Direct experience in luxury retail and/or service-oriented organizations; direct retail store experience strongly preferred
• Solid understanding of HR policies, procedures, Federal and State employment laws, compliance, and reporting requirements
• Strong expertise in employee relations, talent development, recruiting, and performance management
• Exceptional relationship-building and interpersonal skills with demonstrated ability to coach and empower others
• Strong active listening and counseling capabilities with ability to influence and support others through challenging situations
• Proficiency with Excel, PowerPoint, Word, and HRIS systems for data analysis and presentation
• Bachelor's degree preferred
• Sound judgment, critical thinking, and ability to manage multiple competing priorities simultaneously

Skills

Experience

Minimum 3 years of progressive experience in an HR Business Partner role, with demonstrated success in multi-unit retail operations. Candidates should have hands-on experience in full-cycle recruiting, employee relations management, performance administration, and strategic HR initiatives. Experience working in luxury retail and high-visibility service environments is highly valued, as is direct store-level operational exposure. Familiarity with managing HR budgets, talent systems, and cross-functional HR projects is essential.

Education

Bachelor's degree preferred. Specialized HR certifications (e.g., PHR, SHRM-CP) or equivalent professional HR qualifications are advantageous but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 90,000 to USD 110,000 per annum.

Benefits

Comprehensive benefits package including medical, dental, and vision coverage; life insurance and disability; paid time off (15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time); paid parental leave and transition time; 401(k) and Roth retirement plans with company matching and profit sharing; flexible spending accounts; fitness reimbursement; voluntary life insurance; product discount; EAP resources; access to Calm App, Health Advocate, and Family Building Support.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.