Hermès Hospitality Support Associate

Scottsdale Arizona USA

Employment
Temporary
Seniority
Entry-Level
Compensation
$20–22/hour
Posted
Oct 29, 2026

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Hermès seeks a temporary seasonal Hospitality Support Associate for its Scottsdale boutique to support client hospitality, selling-floor operations and front- and back-of-house clerical needs. The role begins in November and runs through December 31; the hourly rate is $20.00–$22.00, determined by role, location and individual experience.

Role & Responsibilities

  • Greet clients, determine their needs and escort them to the appropriate floor or sales associate.
  • Support beverage service in line with brand standards and coordinate with management to keep beverage supplies stocked.
  • Provide hospitable services to clients, such as bringing coloring books to children.
  • Support the sales team throughout the selling process by hanging merchandise, returning merchandise to the sales floor, retrieving stock and physically preparing the stockroom.
  • Organize and prioritize the workstation and selling floor to support sales; keep bags, boxes, note cards, ribbons, stationery and similar items stocked; and maintain merchandise presentation standards by straightening and replenishing merchandise.
  • Provide clerical support for front- and back-of-house boutique operations.
  • Perform other duties as assigned by the supervisor.

Qualifications

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion and composure.
  • Ability to lift 0–25 lbs. without assistance.
  • Regular in-person work at a company-designated location is an essential function of the position.

Skills

Communication Customer service Attention to detail Organization Microsoft Office Composure in difficult situations Stockroom preparation Merchandise replenishment and presentation

Experience

Minimum 1 year

Workplace

This position is based in Scottsdale, Arizona, USA, within easy reach of Phoenix.

The setting USA

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Compensation

The base compensation for this position ranges from USD 20 to USD 22 per hour.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Services Associate», «Client Hospitality Associate», «Retail Hospitality Assistant», «Boutique Services Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Hermès

Hermès Hospitality Support Associate

Scottsdale, USA

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