Hermès Hospitality Support Associate

Atlanta Georgia USA

Employment
Seasonal
Seniority
Entry-Level
Compensation
$20–23/hour
Posted
Oct 28, 2026

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Hermès seeks a Hospitality Support Associate to support client experience and front- and back-of-house operations at its Atlanta boutique. This temporary seasonal role begins in November and runs through December 31; it supports client hospitality, sales-floor operations, merchandise presentation, and stockroom preparation. Pay is $20.00–$23.00 per hour, with the actual rate based on the role, location, and individual experience.

Role & Responsibilities

  • Greet clients, assess their needs, and escort them to the appropriate sales floor or sales associate.
  • Provide beverage service in accordance with brand standards and coordinate with management to keep beverage supplies stocked.
  • Offer hospitable services, such as bringing coloring books to children.
  • Support the sales team by hanging merchandise, returning items to the sales floor, retrieving stock, and physically preparing the stockroom.
  • Organize and prioritize the workstation and selling floor; keep bags, boxes, note cards, ribbons, stationery, and similar supplies stocked; and maintain merchandise presentation standards by straightening and replenishing the selling floor.
  • Provide clerical support for front- and back-of-house boutique operations and perform other duties assigned by the supervisor.

Qualifications

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift 0–25 lbs. without assistance.
  • Regular in-person work at a company-designated location is an essential function of the position.

Skills

Microsoft Office Communication Customer service Attention to detail Organization Handling difficult situations with grace, compassion, and composure

Experience

Minimum 1 year

Workplace

The role is situated in Atlanta, Georgia, USA.

The setting USA

Explore jobs in the USA.

Compensation

The base compensation for this position ranges from USD 20 to USD 23 per hour.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Services Associate», «Client Hospitality Associate», «Retail Hospitality Assistant», «Boutique Guest Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Hermès

Hermès Hospitality Support Associate

Atlanta, USA

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