Hermès Hospitality Events Coordinator

Overview

Hermès of Paris is an independent, family-owned luxury house renowned for its artisanal savoir‑faire and commitment to craftsmanship. The Maison operates a global retail network and maintains a culture that privileges quality, creativity and long-term stewardship of materials and skills. As an employer, Hermès emphasizes humanist values, employee development and an inclusive workplace aligned with the brand’s heritage.

Role & Responsibilities

• Lead research, sourcing and vendor recommendations for client gifting, seasonal treats and hospitality gestures aligned with Maison standards.
• Plan and execute annual and key-moment hospitality rollouts, coordinating vendors, orders, deliveries and communications with stores.
• Manage hospitality operations for select client-facing events and regional retail animations, including florals, treats, guest-facing details and onsite coordination.
• Oversee vendor contracts, vendor setup and documentation, invoice submission and processing, and maintain accurate event and hospitality budget trackers.
• Maintain hospitality guidelines, trackers and reference tools; schedule and facilitate bi-monthly hospitality calls with store hospitality ambassadors to share best practices and gather feedback.
• Manage hospitality inventory and supplies replenishment and ensure seamless logistics for hospitality-driven store moments.
• Prepare post-event recaps, archive event assets (photos, communications) and support internal communications (intranet updates, calendar postings, event write-ups).
• Conduct competitive research on client experience and hospitality trends to inform local and global initiatives.
• Supervise external vendors (caterers, florists, security) and provide mentorship to the client events intern; report progress and risks to the Director of Client Events.

Qualifications

• 1–2 years' professional experience in events, hospitality operations, retail client experience or a closely related environment.
• Hands-on event planning and logistics management experience, including vendor coordination and onsite execution.
• Proven budget management skills with experience processing and tracking invoices and maintaining master budgets.
• Exceptional organizational skills, attention to detail and the ability to prioritize under tight deadlines and high-pressure situations.
• Strong negotiation skills and demonstrated ability to manage external suppliers and contracts.
• Excellent written and verbal communication; self-starter able to work independently while collaborating with cross-functional teams.
• Willingness to travel as needed.

Skills

Experience

Minimum 1–2 years of relevant experience in event coordination, hospitality operations or retail/client events with proven responsibility for logistics, vendor management and budget tracking.

Education

Bachelor's degree in hospitality, events, communications, marketing or a related field preferred; equivalent professional experience will be accepted.

Workplace

Compensation

The base compensation for this position ranges from USD 70,000 to USD 75,000 per annum.

Benefits

Commission and bonus incentives; Medical, Dental, Vision; Life Insurance and Disability; Paid time off (15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, sick & safe time); Paid parental leave and transition time; 401(k) and Roth retirement plan with company matching and profit sharing; Voluntary benefits (flexible spending accounts, fitness reimbursement, voluntary life insurance); Product discount and EAP resources; Access to Calm App, Health Advocate and Family Building Support.

Culture

Hermès cultivates a workplace rooted in artisanal craft, creativity and long-term stewardship. The Maison places strong emphasis on humanist values, individual development and an inclusive environment where authenticity and respect for tradition coexist with thoughtful innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.