Hermès High Jewelry Product Development Project Manager

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Role & Responsibilities

• Lead and coordinate new-product projects during the development phase, working closely with support functions and production workshops.
• Oversee project delivery and continuous improvement, including necessary product and process optimizations.
• Coordinate internal and external stakeholders across presales, manufacturing, delivery, invoicing and after-sales service, while meeting quality, cost and schedule constraints.
• Respond to client questions about schedules, delivery times and quotation revisions; manage after-sales exchanges and missing items, both physically and in information systems; oversee invoicing following quotations; attend client project meetings; and meet delivery deadlines and planned costs.
• Prepare quotations with development teams and the workshop, draft technical briefs at project launch, present projects at internal review meetings, and organize and lead technical reviews before key milestones.
• Create product records and manufacturing orders in the ERP.
• Manage technical follow-up from project scoping and review of the technical file through pre-series approval and the start of production.
• Ensure project technical files are complete, including technical drawings, processes and manufacturing sequences, weights, engraving and assembly drawings, and component bills of materials.
• Manage technical and administrative project follow-up, including schedules, budgets and reporting, to deliver on time, to the expected quality and aesthetic standards, and at the target price.
• Participate in project reviews; resolve issues or escalate alerts at the appropriate level to secure project objectives.
• Anticipate risks, challenge plans when necessary, and establish project- and workshop-level performance reporting.
• Critically assess work processes and propose improvements to project management and the adaptation of processes to business needs.
• Work effectively and calmly in a changing, challenging environment; foster collaboration across support functions involved in development and industrialization.
• Apply analytical thinking, attention to detail and rigor in a demanding environment; maintain a strong client focus and excellent written and oral communication.

Qualifications

• 3–4 years of experience in jewelry is preferred.
• At least 2 years of initial project management experience, ideally in the jewelry sector.
• Proficiency in Microsoft Office and Power BI.
• Strong analytical skills, attention to detail and rigor.
• Strong client focus and excellent interpersonal and written and oral communication skills.
• Ability to work effectively and calmly in a changing, challenging environment.

Skills

Experience

At least 2 years of project management experience, ideally in jewelry; 3–4 years of jewelry experience preferred.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.