Hermès Fragrance Expert
- Employment
- Contract
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Posted
- May 14, 2026
About Hermès
Hermès is a Paris-rooted maison renowned for artisanal craftsmanship, refined aesthetics and a multichannel global presence. As a house that privileges product excellence, storytelling and meticulous service, Hermès employs specialist teams across flagship stores to safeguard its heritage while developing bespoke client relationships and cross-category retail initiatives.
Hermès London seeks a Fragrance Expert (6-month FTC) to deliver bespoke scent consultations, lead activations and mentor teams in the flagship store.
Role & Responsibilities
- Deliver elevated, bespoke in-store fragrance consultations that translate olfactive complexity into personalised client experiences.
- Demonstrate advanced technical expertise in fragrance families, olfactive profiling and scent layering to recommend and compose tailored accords.
- Convert product knowledge into emotionally resonant storytelling that links scents to client identity, lifestyle and occasions.
- Cultivate and maintain long-term client relationships through proactive follow-up and structured clienteling.
- Drive fragrance business performance by identifying new opportunities across the Maison and supporting commercial priorities.
- Plan, support and execute fragrance activations, masterclasses and client events both in-store and at external brand moments.
- Coach and mentor colleagues to elevate fragrance know-how and service standards; design and deliver training aligned with product launches and commercial objectives.
- Provide commercial feedback and customer insight to merchandising and leadership teams to influence assortment and strategy.
- Ensure operational and technical excellence: maintain product hygiene, manage client queries, and promote correct use of tools and resources within the team.
Qualifications
- Proven experience in fragrance/beauty within a luxury or premium retail environment.
- Professional makeup artistry certification and/or fragrance accreditation from an esthetics or make‑up school.
- Demonstrable advanced technical knowledge of fragrance families, olfactive profiling and scent layering.
- Experience delivering client-facing activations, masterclasses or VIP events (fashion shows, PR events, etc.).
- Experience coaching, mentoring or training retail teams.
- Established network within the beauty industry and strong awareness of luxury beauty trends and competitors.
Skills
Experience
Several years of client-facing experience in luxury fragrance or premium beauty retail, including demonstrable success with high-value clientele, event support and internal training or mentoring responsibilities.
Education
Professional makeup artistry certification and/or fragrance accreditation from an esthetics or make-up school.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Hermès cultivates an environment that values artisanal expertise, discretion and refined service. The maison encourages collaboration across métiers and prioritises the transmission of craft knowledge, offering a workplace where creativity, precision and long-term client relationships are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Specialist», «Perfume Consultant», «Olfactory Specialist», «Fragrance and Beauty Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.