- Location
- Pantin Île-de-France France
- Employment
- Contract
- Seniority
- Manager
- Industry
- High Jewelry
- Posted
- Nov 9, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès is seeking a Finished Product Quality Manager to lead its Finished Product Quality team and oversee quality from design through production and after-sales, aligned with the Jewelry business’s quality strategy. The role is a full-time fixed-term contract for a minimum of 6 months.
Role & Responsibilities
- Report to the Quality Director and manage the Finished Product Quality team.
- Deploy and uphold the quality approach across business teams and manufacturing workshops.
- Ensure product and material quality compliance and durability from design through to the end customer.
- Define, develop and implement the quality roadmap in line with the quality and industrial strategy, building it with the team.
- Define and evolve the finished product quality roadmap in line with the Jewelry business’s quality strategy, ensuring continuity and anticipating adjustments where needed.
- Embed quality as a core requirement from the early development stages, working with development and industrialization teams.
- Ensure the conditions are in place to secure the production launch of new products.
- Build a culture of quality decision-making and arbitration within the teams.
- Guarantee the overall quality level of production.
- Set priorities and arbitrate quality issues in a constantly evolving environment.
- Ensure teams have the framework, methods and resources needed to improve.
- Manage quality performance over time and implement necessary changes.
- Provide close management support as the department transitions towards quality assurance.
- Lead internal quality routines and governance across functions and at director level.
- Coordinate a partner network and strengthen collaboration beyond formal committees.
- Communicate quality standards to partners and respond to deviations.
- Lead the continuous improvement approach for products and processes set out in the roadmap.
- Foster a culture of anticipation and risk analysis within teams, notably through the monitoring plan.
- Strengthen after-sales monitoring and oversee related actions.
- Build and share the quality strategy with the team, giving direction to collective action.
- Support teams in their operational responsibilities and development, and foster their autonomy.
- Monitor the social climate.
- Ensure quality information is effectively communicated internally and externally.
- Manage the finished product quality budget and plan structural developments for the medium and long term.
Qualifications
- Higher education qualification at BAC+5 level from an engineering school or equivalent university programme.
- At least 8 years of confirmed experience in a Quality management role.
- Ability to define a quality roadmap and implement it in a practical, tailored manner.
- Experience implementing quality assurance and very good knowledge of quality management tools.
- Strong ability to work cross-functionally.
- Proven management skills.
- Ability to combine a broad strategic perspective with an operational role.
- Working proficiency in English.
- Leadership.
- Ability to manage complexity in a constantly evolving environment.
- Excellent interpersonal skills, with a collaborative and co-creative approach.
- Attention to detail and strong organizational skills.
- Energy, enthusiasm and perseverance.
Skills
Experience
At least 8 years of confirmed experience in a Quality management role.
Education
Higher education qualification at BAC+5 level from an engineering school or equivalent university programme.
Workplace
The role is situated in Pantin, Île-de-France, France — conveniently close to Paris.
Explore jobs in Île-de-France or in France.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.