Hermès Facility Coordinator
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Engineering, Facilities & Maintenance
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 25, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès seeks an experienced Facility Coordinator in Milan to oversee maintenance, systems, and operations across Italian and Greek retail locations and headquarters.
Role & Responsibilities
- Supervise and control the planning, timing, costs, and quality of ordinary maintenance activities
- Coordinate and evaluate external suppliers' quotations and tender processes
- Administer budget allocations for facility management across stores, warehouses, and headquarters
- Ensure proper functioning of technical systems including HVAC, electrical, plumbing, fire detection and suppression, security, and CCTV
- Conduct yearly inspections at all facilities and develop five-year maintenance plans for walls, surfaces, and furnishings
- Manage routine maintenance interventions through coordination of store-based facility ambassadors
- Oversee extraordinary maintenance interventions and emergency corrective actions following equipment failures or natural events
- Establish and maintain relationships with security and cleaning service providers to ensure service quality and efficiency
- Review and manage maintenance and service contracts, identifying potential new suppliers
- Administer budgets for specialized cleaning services including carpets, curtains, windows, and mosaics
- Promote continuous improvement and sustainability initiatives, including energy optimization and waste reduction
- Coordinate Group-level facility projects to enhance operational efficiency
- Collaborate with safety consultants on workplace safety interventions
- Support Internal Control department with required documentation for audit resolution and stakeholder inspections
Qualifications
- 3+ years of experience in facility management
- Technical degree (preferred)
- Experience in luxury retail environment (preferred)
- Organized, precise, deadline-oriented, rigorous, reliable and pragmatic mindset
- Comprehensive knowledge of facility activities' costs and market values
- Proficiency in MS Word, Excel, and PowerPoint
- Strong stakeholder management capabilities and cross-functional collaboration skills
- Excellent written and verbal communication abilities
Skills
Experience
3+ years in facility management; previous experience in luxury retail environment is preferred
Education
Technical degree preferred
Workplace
This position is based in Milan, Lombardy, Italy.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Facility Specialist», «Facilities Manager», «Facilities Coordinator», «Building Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.