Hermès Executive Assistant, Retail

About Hermès

Hermès is an independent, family-owned Maison renowned for artisanal leather goods, silk, ready-to-wear and accessories. The organisation places craftsmanship and humanist values at its core, maintaining a global retail network while conserving a workshop-led production model and a reputation for enduring quality and refinement.

Role & Responsibilities

• Manage complex executive calendars for the EVP, scheduling recurring leadership meetings, budget reviews, Retail committees and one-on-one sessions.
• Coordinate international travel logistics for executives and leadership teams, including flights, hotels, transportation, detailed itineraries and liaison with travel agencies.
• Plan and execute biannual Podium and Preview events and additional retail gatherings (Director meetings, RVP meetings, retail reunions), including attendance tracking, accommodations and venue coordination.
• Prepare and submit T&E reports for EVP approval and maintain related documentation and compliance.
• Generate business reports and analyses from reporting systems, support budget preparation and follow-up activities (re-estimates, B+2 figures).
• Produce presentation decks, briefing materials and organizational charts for strategic meetings, Hermès International and leadership reviews.
• Coordinate employee engagement initiatives (volunteering programmes, employee purchase requests) and provide cross-functional project support across Retail, CRM and Visual Merchandising.
• Act as a primary operational liaison across stores, ecommerce, VM, merchandising, projects, communication, finance and HR to ensure alignment and project delivery.
• Handle confidential information with discretion and perform other duties as assigned by the supervisor.

Qualifications

• 3–5 years of administrative or executive support experience in a similar environment, preferably luxury retail or high-end corporate settings.
• Proven experience managing executive calendars and coordinating international travel.
• Strong organisational skills with the ability to prioritise competing demands and manage multiple projects simultaneously.
• Excellent written and verbal communication skills and demonstrated stakeholder management across senior leadership and cross-functional teams.
• Proficiency in producing business reports and executive presentations; comfortable working with administrative and reporting systems.
• Unquestionable professionalism, discretion and ability to handle confidential matters.

Skills

Experience

3–5 years supporting senior executives in administrative, operations or retail environments; prior exposure to luxury retail or cross-border coordination preferred.

Education

Bachelor's degree preferred; equivalent combination of education and progressive administrative/executive support experience will be considered.

Workplace

Compensation

The base compensation for this position ranges from USD 90,000 to USD 100,000 per annum.

Benefits

Commission and bonus incentives; Medical, Dental and Vision coverage; Life insurance and disability; Paid time off (15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, sick & safe time); Paid parental leave; 401(k) and Roth retirement with company matching and profit sharing; Voluntary benefits (FSA, fitness reimbursement, voluntary life insurance); Product discount and EAP resources; Access to Calm App, Health Advocate, Family Building Support

Culture

Hermès emphasises artisanal excellence, craftsmanship and long-term stewardship, fostering a workplace where individuality and savoir-faire are valued. The Maison promotes an inclusive, family-oriented culture committed to diversity, employee development and responsible production.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.