Hermès E‑Merchandiser

Overview

Hermès is a French luxury house celebrated for artisanal leather goods, ready-to-wear, accessories and lifestyle products. The role sits within Hermès Korea, the local legal employer representing the maison in South Korea, and works closely with the Hermès Group Digital function to deliver the brand’s digital merchandising and omnichannel ambitions.

Role & Responsibilities

• Prepare and present comprehensive e‑store performance reports to inform catalogue strategies and commercial decision‑making.
• Define and execute sales and merchandising strategies for assigned metiers to maximise conversion and maintain a balanced product mix.
• Manage daily e‑merchandising operations including product publishing, SKU selection, KPI monitoring and shared stock eligibility and transfer requests.
• Support e‑store buying activities during Podium cycles and contribute to omnichannel product offer development.
• Collaborate with E‑Visual Merchandisers to design optimal product grid layouts and ensure intuitive, brand‑consistent web navigation.
• Maintain close coordination with the Hermès Group Digital Department and build partnerships with local Retail Merchandising, Communications and Store teams.
• Provide ad‑hoc support for Digital Assistant tasks during initial onboarding and as required.

Qualifications

• Minimum six years of relevant experience in e‑merchandising or an equivalent digital commerce career; five to ten years preferred.
• Proven analytical capability with advanced Excel proficiency, dashboard reporting experience and familiarity with e‑commerce platforms.
• Deep interest in and knowledge of the luxury and fashion sectors, with commercial sensibility for product mix and sell‑through.
• Strong collaboration skills, excellent interpersonal and written communication.
• Highly organised, detail‑oriented, resilient under pressure and able to manage multiple priorities.
• Available to commit to a fixed‑term contract (approximately 15 months).

Skills

Experience

Minimum six years of professional experience in e‑merchandising or digital commerce; five to ten years preferred, with demonstrable experience in catalogue strategy, KPI management and online assortment planning.

Education

Bachelor’s degree in Business, Marketing, Fashion, Commerce, or a related discipline; advanced degree or specialised commerce training is a plus.

Workplace

Culture

Hermès fosters a culture of artisanal excellence, meticulous attention to detail and understated luxury. The workplace blends high professional standards with collaborative cross‑functional partnerships between local teams and Group Digital, emphasising quality, creativity and long‑term craftsmanship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.