Hermès E-commerce Merchandiser

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Role & Responsibilities

• Contribute to the subsidiary’s merchandising strategy in collaboration with the digital team, métiers and E-Commerce Merchandising Manager.
• Consolidate and communicate the subsidiary’s needs for product typology, stock levels and other requirements.
• Build market knowledge across countries to refine buying strategies.
• Produce regular, accurate reports on category performance by country and share relevant information.
• Monitor Sell Through (ST), months of stock (MOS), category mix, product performance and business trends; develop action plans with the manager.
• Build strong relationships with the central European team, clarify the subsidiary’s strategy and advocate for its business priorities.
• Collaborate with retail and merchandising teams on omnichannel initiatives.
• Partner with E-Operations to ensure smooth operations, particularly during peak months.
• Brief CRC teams ahead of collection and product launches, and ensure they understand product strategy and key commercial moments.
• Build product assortments and sizing strategies aligned with revenue targets.
• Prepare buying sessions and propose tailored category strategies ahead of Previews/Podiums, addressing the needs of different markets.
• Execute buying activities by defining assortments and offer sizing in line with business objectives, including assortment breadth and depth.
• Monitor Permanent Stocked item assortments with Retail Planners to maintain a global strategy across Middle East stores and e-commerce.
• Monitor stock coverage by category and develop action plans, including transfers, portfolio cancellations, reorders, push offers and destocking.
• Collaborate with the Retail Merchandising team to align omnichannel strategy and optimize stock levels across the Middle East.
• Ensure visual merchandising, homepages and newsletters are compelling, aligned with product strategy and consistent with Group and Middle East subsidiary launch calendars.
• Manage daily e-commerce site visual merchandising to present an attractive, coherent product offer aligned with buying strategy and brand guidelines.
• Implement website personalization based on customer specifics and the commercial calendar.
• Work with Retail Merchandisers and Buyers to tailor visual merchandising to business needs, maximize sales and improve customer satisfaction.
• Analyze visual merchandising performance using Contentsquare and develop action plans based on findings.
• Manage the digital animation calendar and proactively propose editorial initiatives based on business needs and product news, in collaboration with the Communication team.
• Ensure all in-stock products have the assets required for online publication, including visuals and product descriptions, and follow up with Group Digital teams as needed.
• Coordinate daily product go-live according to the launch calendar with the Retail Merchandising and Buying team.
• Analyze and share emailing and cross-selling performance using Google Analytics dashboards.

Qualifications

• Bachelor’s or master’s degree from a university or business school.
• At least 5 years of experience in Retail Merchandising.
• Experience in e-commerce.
• Strong product sensitivity and aesthetic awareness.
• Strong analytical and synthesis capabilities.
• Understanding of business dynamics and a commercial mindset.
• Sound decision-making based on analytical thinking and commercial creativity.
• Problem-solving mindset and hands-on attitude.
• Excellent interpersonal and communication skills, with a customer-service orientation.
• Collaborative team mentality, ability to build meaningful relationships and work autonomously.
• Availability, flexibility and dynamism to work in a fast-paced environment.
• Flexibility to travel.
• Strong IT skills.

Skills

Experience

At least 5 years of experience in Retail Merchandising; the requisition also specifies a minimum of 6 years. Experience in e-commerce.

Education

Bachelor’s or master’s degree from a university or business school.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.