Hermès Data Catalog Project Manager

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Role & Responsibilities

• Maintain and optimize the PIM digital referential at the highest quality level across the entire e-commerce catalog, ensuring data integrity and product modeling consistency across all business lines
• Execute data maintenance operations including migrations, integrations, corrective actions, and modeling changes while adhering to digital business constraints
• Enrich the e-commerce catalog through data implementation and collaborative efforts with Web Contribution and copywriting teams
• Monitor the successful execution of workflows and e-commerce tools, identifying and escalating technical bugs as needed
• Maintain and update the data request backlog, tracking all issues and resolutions systematically
• Serve as the primary point of contact for all referential data matters across the e-retail organization, translating operational needs into concrete solutions
• Collaborate with technical referential teams on data flows and system improvements, including migration initiatives and enhancement recommendations
• Act as operational MDM data owner for digital teams, providing expert guidance and governance
• Establish and maintain data governance protocols for the Haiku LLM document repository in consultation with all stakeholders across business units and customer service centers
• Build and monitor the Haiku LLM document database by assessing customer service center requirements, identifying data sources, formatting documents, and integrating content
• Mentor an apprentice throughout the contract duration on LLM-related deliverables
• Continuously improve the Haiku document database based on customer service center feedback and performance metrics

Qualifications

• Minimum 5–6 years of professional experience in data management
• Demonstrated expertise in e-commerce tools and platforms, specifically PIM and MDM systems
• Advanced proficiency in Excel for data analysis and manipulation
• Technical understanding of data modeling and the ability to comprehend and optimize data flows
• Exceptional organizational and methodological rigor, including proven ability to prioritize, develop action plans, and execute test phases
• Strong leadership capabilities with demonstrated ability to champion initiatives and engage cross-functional digital teams
• Excellent pedagogical skills and superior written and oral communication abilities
• Professional fluency in written and spoken English

Skills

Experience

Minimum 5–6 years of professional experience in data management roles, with demonstrated expertise in e-commerce environments and exposure to PIM/MDM systems. Prior experience serving in data governance or data ownership capacities is highly valued, as is familiarity with cross-functional digital team dynamics and project execution methodologies.

Education

Not specified; however, a degree in information systems, data science, business analytics, or a related quantitative discipline is typically expected for this level of role.

Workplace

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.