Hermès Customs Quality Assistant

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Role & Responsibilities

• Support the collection and tracking of supplier certificates by centralizing documents on the platform shared with the customs department, following up with suppliers and manufacturers, and tracking missing documents in coordination with CSR.
• Update PLM by entering customs regulatory information into the system.
• Help map customs risks by identifying at-risk materials and components across the womenswear and menswear scope.
• Attend follow-up meetings with the customs department, report identified anomalies, and illustrate pre-identified issues.
• Support the monitoring of labeling compliance by checking that womenswear and menswear product labels are consistent with the nomenclature.
• Help verify mandatory information for target markets, including composition, care instructions, legal statements, and language.
• Contribute to checks of information required under the AGEC law.
• Help build and monitor a dashboard, creating indicators for document compliance and supplier lead-time adherence using Excel or a BI tool.
• Help document procedures by drafting or updating operating instructions and customs and product regulatory processes.
• Contribute to training materials by preparing concise guides or presentations for internal teams, including product managers, production, and purchasing.

Qualifications

• Currently pursuing a textile engineering degree at ENSAIT, ITECH, HEI, or equivalent, or a bachelor's or master's degree in law, with a strong interest in luxury ready-to-wear.
• Rigorous, curious, and well organized, with the ability to work reliably in complex, multi-market regulatory environments.
• Able to build strong relationships with suppliers, manufacturers, and internal teams, with excellent interpersonal skills and the ability to coordinate cross-functional topics.
• Strong interest in customs and product regulations, and motivation to contribute to Hermès' standards of excellence.

Skills

Education

Currently pursuing a textile engineering degree at ENSAIT, ITECH, HEI, or equivalent, or a bachelor's or master's degree in law.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.