Hermès Customs Compliance, Inventory & Pricing Assistant Manager

About Hermès

Hermès Korea represents the local operations of the French luxury maison Hermès, renowned for its artisanal leather goods, silk, ready-to-wear and accessories. The company operates within a global retail network that prizes craftsmanship, product integrity and stringent quality standards; employees collaborate across merchandising, logistics and retail functions to protect brand heritage while supporting commercial growth in key markets.

Role & Responsibilities

• Manage end-to-end customs clearance for imports and exports, coordinating daily with forwarders, carriers, customs brokers and 3PL partners to ensure timely declarations and releases.
• Ensure compliance with customs and product regulations (including CITES, wildlife, plant and electrical/chemical safety acts) and execute regular customs audits.
• Prepare and amend customs and shipping documentation (commercial invoices, packing lists, export licences, Carnets) and manage non‑commercial/event shipments and returns.
• Monitor and reconcile monthly customs duties and related expenses with brokers for accurate month‑end closing and submission to finance; identify cost‑optimization opportunities.
• Oversee inventory data flows between ERP/WMS systems and 3PLs; manage stock adjustments, store stock administration and verification of manual stock movements.
• Calculate and key in retail prices and purchase costs incorporating landed costs, duties and logistics expenses; support reporting and analysis of customs duties and logistics costs.
• Coordinate local compliance activities: sample testing programs, label management, research on new regulatory requirements (electrical, chemical, packaging, children’s goods).

Qualifications

• Minimum 10 years' professional experience in customs clearance and inventory management within multinational organisations, ideally in retail or fashion apparel.
• Proven experience participating in or conducting customs audits.
• Strong communication and stakeholder management skills to liaise effectively with 3PLs, forwarders, internal teams and headquarters.
• Highly detail‑oriented, proactive and capable of working autonomously while maintaining a service‑oriented mindset.
• Fluent English (spoken and written).
• Proficient in MS Word, Excel and PowerPoint.

Skills

Experience

Minimum 10 years' experience in customs clearance and inventory management at multinational companies, preferably in retail or fashion apparel; demonstrable exposure to customs audits and cross‑functional stakeholder management.

Education

Bachelor's degree in Supply Chain, International Trade, Logistics, Business Administration or a related discipline preferred.

Workplace

Culture

Hermès Korea fosters a culture defined by meticulous attention to product integrity and collaborative cross‑functional partnership. The workplace emphasises discretion, professional autonomy and high standards of service consistent with a global luxury brand.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.