Hermès Client Relations Associate

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026
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Join Hermès of Paris as a Retail Sales Associate in New York, offering luxury fashion expertise and exceptional client service.

Overview

Hermès, a distinguished name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the brand offers an unparalleled working environment that values heritage, creativity, and innovation.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain in-depth knowledge of Hermès products and brand heritage.
  • Achieve sales targets and contribute to store profitability.
  • Ensure the store is visually appealing and products are displayed according to brand standards.
  • Build and maintain strong client relationships.

Qualifications

  • Previous experience in luxury retail or a similar environment.
  • Strong understanding of luxury fashion and customer service excellence.
  • Proficiency in multiple languages is advantageous.

Skills

Excellent communication and interpersonal skills. Strong sales and negotiation abilities. Attention to detail and high level of organization. Ability to work in a fast-paced, dynamic environment.

Experience

At least 2 years of experience in luxury retail or a related field.

Education

High school diploma or equivalent.

Workplace

The role is situated in New York, New York, USA. There are currently 483 open positions in New York on Cerulean, with 16 added recently. Within New York, Cerulean currently features 587 open roles, including 18 recent additions. Across USA, Cerulean lists 2.186 open roles — 70 of them newly added.

Culture

Hermès fosters a culture of excellence and creativity, where employees are encouraged to innovate while respecting the brand's rich heritage. The company prides itself on its commitment to quality and craftsmanship, offering a unique and inspiring workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.