Hermès Client Advisor

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Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès of Paris as a Sales Associate in New York, offering luxury retail expertise and client service excellence.

Overview

Hermès, a beacon of luxury and craftsmanship, is renowned for its exquisite leather goods, ready-to-wear collections, and iconic accessories. As part of the esteemed Hermès Group, the brand offers a prestigious work environment where tradition meets innovation.

Role & Responsibilities

  • Provide exceptional customer service to clients, ensuring a personalized shopping experience.
  • Maintain in-depth knowledge of Hermès products and heritage to effectively communicate brand values.
  • Achieve sales targets and contribute to store profitability.
  • Assist in visual merchandising to uphold the brand's aesthetic standards.
  • Build and maintain long-term relationships with clients through excellent service and follow-up.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of the luxury market and customer service excellence.
  • Ability to work collaboratively within a team environment.

Skills

Excellent communication and interpersonal skills. Proficiency in a second language is advantageous. Strong sales acumen and customer service skills. Attention to detail and a passion for luxury goods.

Experience

At least 2 years of experience in luxury retail or a high-end customer service environment.

Education

High school diploma or equivalent; further education in fashion or business is a plus.

Workplace

The successful candidate will be located in New York, New York, USA. 481 luxury roles are listed in New York on Cerulean, 8 posted in the last 48 hours. Across the New York region, Cerulean lists 581 open positions — 10 listed in the past two days. Cerulean currently advertises 2.173 open roles in USA, including 49 added in the last 48 hours.

Culture

Hermès fosters a culture of elegance and excellence, where employees are encouraged to embrace creativity and innovation. The brand values craftsmanship and a deep respect for tradition, creating a unique and inspiring workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.