Hermès Assistant Manager, Treasury and Cash Operations
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $66,560–77,653/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 2, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès seeks an Assistant Manager of Treasury and Cash Operations for the Madison Avenue Flagship Boutique in New York. Lead cash operations, compliance, and team development in luxury retail. $66,560–$77,653/year.
Role & Responsibilities
- Support the execution of audit compliance, transaction accuracy, and integrity of point-of-sale (POS) and related systems
- Assist in maintaining alignment with enterprise treasury and internal control standards
- Reinforce segregation of duties and dual control procedures to minimize operational risk
- Monitor and follow up on all outstanding aged deposits, open client inquiries, and sourcing product requests
- Support delivery of training on cash handling, POS operations, and treasury policies to improve team accuracy and compliance
- Assist in maintaining reconciliation processes and documentation to support timely resolution of discrepancies and variances
- Partner with Treasury and Internal Control teams as needed to support compliance and policy alignment
- Collaborate with Cash Office Manager and Selling teams to resolve POS-related questions and issues
- Assist with oversight of cash handling, accounting activities, and boutique operational requirements
- Help ensure adherence to cash transaction procedures across all staff and management
- Support training efforts for Selling & Service Assistants and Sales teams to ensure accurate transaction processing
- Reinforce team understanding and compliance with POS standards and company policies
- Communicate updates on POS and Cash Office procedures to store team members
- Maintain ongoing communication with Store Management and Operations leadership
- Assist in ensuring POS equipment and cash office tools are functioning properly and escalate issues promptly
- Support execution of equipment audits and system checks (e.g., PED audits, backup terminal testing)
- Assist with cash audits, discrepancy follow-ups, and daily media reviews, escalating issues when appropriate
- Partner with Store Management to support My Store Control (MSC) system compliance
- Support scheduling efforts and contribution to performance review preparation
- Assist with completion of remote sales and chargeback documentation in partnership with Corporate Accounting
Qualifications
- Minimum 3 years of retail and cash management experience in a similar role; prior experience in a luxury environment preferred
- Strong leadership, communication, and planning skills
- Ability to work well under pressure with even temperament
- Strong organizational skills with deep understanding of inventory management
- Flexibility with schedule changes to accommodate business needs
- Ability to lift between 0–25 lbs without assistance
- Excellent problem-solving and communication abilities
- Proficiency in retail systems, reporting tools, and MS Office; SAP Retail experience a plus
- Strong management soft skills
- Commitment to operational excellence and client-first mentality
- Ability to manage multiple priorities in a fast-paced luxury retail environment
- Acute interpersonal skills and collaborative management style
Skills
Experience
3+ years of retail and cash management experience in a similar or equivalent role, with prior luxury retail environment experience strongly preferred.
Education
High school diploma or equivalent required; associate's degree or higher in accounting, finance, business administration, or related field preferred.
Workplace
The role is situated in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 66,560 to USD 77,653 per annum.
Benefits
Commission and bonus incentives based on sales performance; Medical, Dental, Vision insurance; Life Insurance and Disability coverage; Paid time off (18 discretionary days off, 12 company holidays, 2 wellbeing days, and sick & safe time); Paid Parental Leave and Transition Time; 401(k) and Roth Retirement Plan with company matching and profit sharing; Flexible spending accounts, fitness reimbursement, and voluntary life insurance; Product discount and Employee Assistance Program (EAP) resources; Access to Calm App, Health Advocate, Family Building Support, and additional wellness programs.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cash Operations Supervisor», «Treasury Operations Lead», «Retail Operations Manager», «Store Treasury Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.