Hermès Assistant Business Analyst & Store Activities Coordinator (Apprenticeship)

Overview

Hermès Parfum et Beauté is the fragrance and beauty division of the House of Hermès, operating within the Hermès group. The division translates the maison’s savoir‑faire and uncompromising quality into perfumes and beauty products, combining artisanal attention to detail with selective distribution and a long‑term vision. As an employer, Hermès values creativity, craftsmanship, ethical practice and a collaborative environment that supports rigorous standards.

Role & Responsibilities

• Support sell‑in performance for the Hermès Stores Europe network through regular reporting, consolidation and analysis of business metrics (sell‑in and sell‑out).
• Maintain and enhance reporting tools and dashboards; ensure the accuracy, reliability and timeliness of data supplied to the zone.
• Produce ad‑hoc analyses for launches, catalogue decisions and KPI reviews; contribute to monthly, quarterly and ad hoc notes for senior management.
• Assist in the construction and follow‑up of the zone’s budgetary ambitions (revenue and P&L inputs).
• Manage operational follow‑up of Hermès store orders (POSM, replenishment orders, update purchase orders and monitor quota‑controlled SKUs).
• Prepare sales forecasts and recommendation files for new product placements in Hermès stores and track actual performance versus initial forecasts.
• Compile and distribute monthly sell‑out reports to markets and deliver targeted sell‑out analyses to support business reviews with subsidiaries.
• Support retail activations and field events: help organise annual sales seminars, define in‑store processes, enter order forms, monitor allocated budgets and assist with invoicing where required.
• Act as a communication relay to Retail Merchandisers for product information and launch calendars; assist in preparing communications and field mailings to ensure smooth shopfloor operations.

Qualifications

• Enrolled in a Master’s programme (Business School, IAE, University) or equivalent degree, eligible for an apprenticeship/alternance contract.
• At least one successful internship or professional experience (~6 months) in a similar function is highly desirable; beginners accepted.
• Excellent command of Excel, PowerPoint and Word.
• Strong analytical rigour, synthesis skills and attention to data quality.
• Capacity to manage projects, manipulate databases and produce decision‑ready reporting.
• Proactive team player with adaptability, initiative and good interpersonal skills.
• Previous experience in commerce, retail or operations is a plus.
• Fluent English.

Skills

Experience

A prior internship or professional experience of approximately 6 months in business analysis, retail operations or a related function is strongly preferred; however, beginners are accepted.

Education

Master’s student in Business School, IAE, University or equivalent (eligible for an apprenticeship/alternance contract).

Workplace

Culture

Hermès fosters a culture rooted in craftsmanship, creativity and exacting standards, where long‑term thinking and respect for people are central. The environment is collaborative and detail‑oriented, with an emphasis on ethical practice, diversity and inclusion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.