Hermès Asset Protection Specialist

Overview

Hermès of Paris is the U.S. operating entity of the independent, family‑owned Maison Hermès, a luxury house recognised for artisanal craft, high‑quality materials and a humanist workplace culture. The organisation places a premium on craftsmanship, client service and ethical sourcing while operating a global retail network and supporting long‑term sustainability commitments.

Role & Responsibilities

• Enforce company policies and procedures to protect merchandise, cash, equipment, fixtures, employees and clients at the Williamsburg boutique.
• Provide post coverage and stock security; control access for associates and visitors.
• Conduct routine facility inspections, safety checks and audits; complete and maintain accurate inspection and audit documentation.
• Prepare violation and incident reports and liaise with local law enforcement when necessary.
• Review Cegid reports daily (negatives, voids, returns, quota items) and report findings to the Area Asset Protection Manager (APM).
• Manage and coordinate outsourced security guards and supervise all off‑site sales (public and employee).
• Perform key audits, manage safe logs and ensure proper paperwork accompanies any packages leaving the premises.
• Deliver associate compliance checks and AP awareness training; partner with floor management in the absence of the APM.
• Hold monthly touchpoints with APM and APAs to review training, documentation and outstanding concerns.

Qualifications

• Minimum of 1 year of asset protection or retail experience; 1–3 years preferred.
• High school diploma or equivalent.
• Possession of required security certifications for NYC: 8 hr Pre Assignment and 16 hr OTJ certificates and applicable Security License.
• Demonstrated written and verbal communication skills and solid incident reporting capability.
• Proven problem‑solving and decision‑making abilities; credibility and trustworthiness.
• Physical ability to stand for extended periods, move and handle merchandise and lift as required.
• Ability to operate required equipment and adapt to evolving operational needs.

Skills

Experience

Minimum 1 year of asset protection or retail experience required; 1–3 years preferred, with hands‑on exposure to retail loss prevention, audits and incident management.

Education

High school diploma or equivalent.

Workplace

Compensation

The base compensation for this position ranges from USD 25.68 to USD 28.37 per hour.

Benefits

Commission and bonus incentives based on sales performance; Medical, Dental and Vision coverage; Life insurance and disability; Paid time off (15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time); Paid parental leave and transition time; 401(k) and Roth retirement plan with company matching and profit sharing; Voluntary benefits including flexible spending accounts, fitness reimbursement and voluntary life insurance; Product discount and Employee Assistance Program resources; access to Calm App, Health Advocate and Family Building Support.

Culture

Hermès emphasises artisanal excellence, creative freedom and respect for craftsmanship, fostering a workplace where humanist values are central. The Maison prioritises inclusion, long‑term thinking and responsible sourcing, cultivating an environment supportive of individual development and community engagement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.