Hermès Administrative Assistant & Reception Coordinator

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Role & Responsibilities

• Welcome and orient internal staff and external guests (designers, visitors, collaborator groups) with registration, direction, and accompaniment
• Manage telephone reception, call screening, and transfer of incoming communications
• Coordinate and manage meeting room reservations, including breakfast and lunch arrangements
• Operate and set up meeting spaces according to specific project requirements and guest needs
• Handle incoming and outgoing mail and courier services
• Manage artist proofs distribution and tracking
• Oversee office supplies and graphic studio consumables inventory, including ordering, stock monitoring, and receipt coordination
• Process and track expense reports
• Support relocation projects and ad-hoc operational initiatives
• Maintain confidentiality and discretion in a luxury creative environment

Qualifications

• Excellent communication skills, both written and oral
• Demonstrated service orientation with impeccable reception etiquette
• Strong organizational abilities with proven capacity to manage multiple priorities simultaneously in a dynamic environment
• Excellent interpersonal and adaptability skills
• Proactive mindset with self-direction and initiative
• Professional discretion and confidentiality
• Proficiency with administrative systems and office management software
• English language proficiency preferred

Skills

Experience

Beginners accepted; no prior professional experience required, though customer service or administrative exposure is advantageous.

Education

Secondary education (Baccalauréat) or equivalent; current student or recent graduate in administration, business, hospitality, or related field preferred.

Workplace

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.