Hermès Access Control Administrative Officer

About Hermès

Hermès Sellier is a Paris-based maison renowned for its artisanal leather goods and heritage craftsmanship within the luxury fashion sector. As a privately held luxury house, Hermès combines meticulous savoir-faire with global retail and operational networks, offering a structured, quality-driven workplace where operational excellence and brand preservation are priorities.

Role & Responsibilities

• Manage employee and contractor badges end-to-end: creation, modification of access rights, renewals, loss/theft handling (declaration, blocking, replacement) and recovery/destruction at exit.
• Administer the access control system: create and maintain sites, zones, sectors and role definitions; register and update access requests in the management tool.
• Monitor and analyse access logs and event journals to detect anomalies, unused badges and unauthorized access attempts; escalate incidents to security service.
• Serve as the technical interface with FOA, DETS, HSI and IAM and liaise closely with security managers, maintenance teams and referents for contractor badge management.
• Ensure strict compliance with access rights policies and the established doctrine: validate requests, enforce processing deadlines, perform sector and approver reviews and participate in audits.
• Maintain administrative records and archives (requests, authorisations); keep access registers and historical data up to date.
• Report and follow up on badge reader malfunctions and coordinate maintenance interventions.
• Contribute to continuous improvement and any ad hoc activities needed for the efficient operation of the security post; accept occasional travel within Île-de-France.

Qualifications

• Minimum two years' experience in access-control or security-administration functions.
• Practical knowledge of access control platforms, specifically FICHET and GENETEC.
• Proficiency with Microsoft Office suite for reporting and record-keeping.
• Strong attention to detail, procedural rigor and a strict approach to compliance and security doctrine.
• Demonstrated ability to analyse event logs and identify irregularities.
• Excellent cross-functional communication skills and proven experience collaborating with technical and operational teams.
• Capacity to manage confidential information and to prioritise requests under processing-time constraints.

Skills

Experience

At least two years' relevant experience managing access-control systems or performing administrative functions within a security or facilities environment, including hands-on use of FICHET and Genetec.

Education

Secondary-school diploma with administrative or technical training; vocational diploma or associate degree in security management, facilities management, administration or a related field preferred.

Workplace

Culture

Hermès fosters a culture of craftsmanship, precision and long-term stewardship of its maisons. Employees operate within a detail-oriented, collaborative environment that privileges operational excellence and respect for established procedures.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.