- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Helena Rubinstein
Helena Rubinstein built her skincare business in Melbourne in 1902 around a cream called Valaze. Today the house develops facial treatments and skincare ranges including Replasty.
The Beauty Therapist at Helena Rubinstein in Hangzhou provides skin-care consultations and facial and neck treatments, supports sales and store operations, and manages client relationships and beauty-room appointments. The role includes brand-specific professional training, a performance bonus scheme, social insurance and housing fund, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand consultations and an excellent customer experience.
- Apply skin-care knowledge to address clients’ skin concerns and recommend appropriate skin-care routines.
- Perform facial and neck treatments using the brand’s signature massage techniques.
- Work with Beauty Advisors on daily sales and operational tasks and achieve assigned targets.
- Accurately maintain clients’ skin-care records.
- Explain product fundamentals and application techniques, and provide professional service guidance and recommendations.
- Use sales and cross-selling techniques to meet sales targets.
- Maintain counter or store cleanliness and product presentation; conduct stock counts and manage inventory to ensure product availability.
- Support day-to-day counter or store operations.
- Manage client relationships to strengthen brand loyalty and maintain customer satisfaction and retention.
- Manage beauty-room appointments.
- Operate the POS system and maintain retail and operational systems; record and follow up on client complaints and other issues.
- Stay informed about competitor, consumer and retail activity trends.
- Identify client needs, provide personalized consultations, recommend suitable products and support clients’ product experiences.
- Represent the brand through attentive service and after-sales care; understand client profiles and maintain timely contact with clients.
Qualifications
- A passion for the beauty retail industry.
- Good communication and clear verbal expression.
- Strong learning and adaptability skills, with a team-oriented approach.
- A strong service mindset.
- Resilience at work.
- At least 2 years of relevant experience preferred.
Skills
Experience
At least 2 years of relevant experience preferred.
Workplace
This position is based in Hangzhou, Zhejiang, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
At a Helena Rubinstein counter, advisors connect the client’s routine with the house’s treatments. The work draws on knowledge of formulas, application techniques and the differences between ranges.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.