- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Helena Rubinstein
Helena Rubinstein built her skincare business in Melbourne in 1902 around a cream called Valaze. Today the house develops facial treatments and skincare ranges including Replasty.
Helena Rubinstein seeks a Beauty Advisor in Hangzhou to deliver expert, personalized beauty consultations, build customer loyalty, achieve sales targets, and support counter operations. The role is full-time and includes professional brand training, performance bonuses, insurance, company benefits, and paid leave.
Role & Responsibilities
- Provide expert brand advice and an exceptional customer experience while achieving sales targets.
- Meet all sales targets set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet consumer expectations.
- Build and maintain 360-degree customer relationships, recruit new customers, and increase customer loyalty.
- Work effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying products.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and contact and engage with customers in a timely manner, using empathy and communication skills.
- Complete daily tasks assigned by the counter manager, such as merchandising, cleaning, and stocktaking, and safeguard store or counter property.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and maintain the brand image.
Qualifications
- Knowledge of brand and product information.
- Ability to embody the brand’s culture and values.
- Knowledge of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Proficiency with digital tools.
- A passion for the beauty retail industry.
- Good communication and clear expression skills.
- Strong learning and adaptability skills, with a team-oriented approach.
- A strong service mindset.
- Resilience at work.
Skills
Benefits
Professional brand training courses; performance bonus scheme; statutory five social insurances and housing fund; supplemental commercial medical insurance; regular company benefits, including holiday benefits, employee purchase discounts, and free products; paid annual leave and sick leave.
Culture
At a Helena Rubinstein counter, advisors connect the client’s routine with the house’s treatments. The work draws on knowledge of formulas, application techniques and the differences between ranges.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.