- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Helena Rubinstein
Helena Rubinstein built her skincare business in Melbourne in 1902 around a cream called Valaze. Today the house develops facial treatments and skincare ranges including Replasty.
Helena Rubinstein is seeking a full-time Beauty Advisor in Wuhan to provide expert brand consultations, personalized product experiences and customer service while achieving sales targets. The role also covers customer relationship-building, counter operations, merchandising, stocktaking, compliance and brand representation.
Role & Responsibilities
- Provide expert brand consultation and an exceptional customer experience while achieving sales targets.
- Meet all sales objectives set by the company.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet customer expectations.
- Maintain customer relationships across all touchpoints, recruit new customers, and build customer loyalty.
- Collaborate effectively with department-store and shopping-mall staff.
- Monitor beauty-market trends and competitor activity.
- Build expertise in brand and category knowledge, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying products.
- Represent the brand through a positive service approach and after-sales support; understand customer profiles and maintain timely, empathetic communication.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning, and stocktaking, while safeguarding store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Follow company compliance policies and uphold the brand image.
Qualifications
- Demonstrate brand and product knowledge.
- Embody the brand’s culture and values.
- Understand beauty-market and consumer trends.
- Understand company and brand policies and procedures.
- Be familiar with digital tools.
- Have a strong interest in beauty retail.
- Communicate effectively and express ideas clearly.
- Demonstrate learning agility, adaptability, and a collaborative approach.
- Show a strong service orientation.
- Demonstrate resilience at work.
Skills
Workplace
The successful candidate will be located in Wuhan, Hubei, China.
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Benefits
Professional brand training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; periodic company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
At a Helena Rubinstein counter, advisors connect the client’s routine with the house’s treatments. The work draws on knowledge of formulas, application techniques and the differences between ranges.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.