- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Helena Rubinstein
Helena Rubinstein built her skincare business in Melbourne in 1902 around a cream called Valaze. Today the house develops facial treatments and skincare ranges including Replasty.
Helena Rubinstein seeks a Beauty Advisor in Suzhou to provide personalized beauty consultations and customer experiences, achieve sales targets, build customer loyalty, and support counter operations. The role is full-time and includes brand training, a performance bonus scheme, statutory social insurance and housing fund, supplementary medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand consultations and an outstanding customer experience while achieving sales targets.
- Meet all sales objectives set by the company.
- Use sales techniques to recommend suitable products and deliver a professional, personalized experience that meets customer expectations.
- Maintain 360-degree customer relationships, recruit new customers, and strengthen customer loyalty.
- Collaborate effectively with department-store and shopping-mall staff.
- Stay informed about beauty-market trends and competitors.
- Maintain knowledge of the brand and category, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and guide customers through product experiences.
- Represent the brand through a positive service attitude and after-sales service; understand customer profiles and follow up with customers with empathy and effective communication.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning, and stocktaking, and safeguard store or counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and maintain the brand image.
Qualifications
- Demonstrate knowledge of the brand and its products.
- Uphold the brand's culture and values.
- Understand beauty-market and consumer trends.
- Understand company and brand policies and procedures.
- Be proficient in using digital tools.
- Have a strong interest in beauty retail.
- Have strong communication skills and clear verbal expression.
- Demonstrate learning agility, adaptability, and teamwork.
- Have a strong service orientation.
- Show resilience at work.
Skills
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
At a Helena Rubinstein counter, advisors connect the client’s routine with the house’s treatments. The work draws on knowledge of formulas, application techniques and the differences between ranges.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.