- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Helena Rubinstein
Helena Rubinstein built her skincare business in Melbourne in 1902 around a cream called Valaze. Today the house develops facial treatments and skincare ranges including Replasty.
The Beauty Advisor represents Helena Rubinstein in Guangzhou, providing personalized skincare, makeup and fragrance consultations, exceptional customer service and after-sales care while achieving sales targets. The role also covers customer relationship development, counter operations, retail systems and brand compliance; it is full-time.
Role & Responsibilities
- Provide professional brand advice and an exceptional customer experience while achieving sales targets.
- Meet company-set sales objectives.
- Use sales techniques to recommend suitable products and deliver professional, personalized experiences that meet customer expectations.
- Build and maintain comprehensive customer relationships, recruit new customers, and strengthen customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain expertise in brand and category knowledge, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying products.
- Represent the brand through attentive service and after-sales care; understand customer profiles and follow up with customers in a timely, considerate manner.
- Complete daily duties assigned by the counter manager, including merchandising, cleaning, and stocktaking, and safeguard store and counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and requirements to protect the brand image.
Qualifications
- Knowledge of brand and product information.
- Ability to uphold the brand's culture and values.
- Awareness of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for the beauty retail industry.
- Strong communication and clear verbal expression.
- Strong learning and adaptability skills, with a collaborative approach.
- Strong service orientation.
- Resilience in the workplace.
Skills
Workplace
The role is situated in Guangzhou, Guangdong, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplemental commercial medical insurance; regular company benefits including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
At a Helena Rubinstein counter, advisors connect the client’s routine with the house’s treatments. The work draws on knowledge of formulas, application techniques and the differences between ranges.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.