- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Helena Rubinstein
Helena Rubinstein built her skincare business in Melbourne in 1902 around a cream called Valaze. Today the house develops facial treatments and skincare ranges including Replasty.
The Beauty Advisor represents Helena Rubinstein in Changsha, providing personalized beauty consultations and service while achieving sales targets, developing customer relationships, and supporting counter operations. This is a full-time role with brand-specific training, performance bonuses, statutory social insurance and housing fund, additional commercial medical insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Deliver professional brand consultations and an exceptional customer experience while achieving sales targets.
- Meet all sales objectives set by the company.
- Use effective selling techniques to recommend suitable products and provide a professional, personalized experience that meets customer expectations.
- Maintain customer relationships across all touchpoints, recruit new customers, and build customer loyalty.
- Collaborate effectively with department store and shopping mall staff.
- Monitor beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and guide customers through product experiences.
- Represent the brand through attentive service and after-sales care; understand customer profiles and follow up with customers in a timely, considerate manner.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning, and stocktaking, and safeguard store or counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Comply with company policies and procedures and uphold the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand’s culture and values.
- Understanding of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Passion for the beauty retail industry.
- Strong communication and clear verbal expression.
- Strong learning and adaptability skills, with a collaborative approach.
- Strong customer-service orientation.
- Resilience in the workplace.
Skills
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; additional commercial medical insurance; regular company benefits including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
At a Helena Rubinstein counter, advisors connect the client’s routine with the house’s treatments. The work draws on knowledge of formulas, application techniques and the differences between ranges.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.