Harrods Technical Services Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Engineering, Facilities & Maintenance
- Posted
- Oct 5, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods is seeking a mechanically biased Technical Services Manager with a design background to lead MEP services across capital projects, from technical design and consultant management through delivery, handover and operational readiness. The role partners with multidisciplinary stakeholders and supports engineering standards and best practice; it is a permanent, full-time position.
Role & Responsibilities
- Lead the delivery of mechanical, electrical and public health elements across capital projects.
- Manage engineering consultants and design teams throughout the project lifecycle.
- Review and approve engineering schemes, specifications and technical designs.
- Ensure compliance with statutory requirements, building regulations and health and safety standards.
- Oversee project programmes, budgets and technical deliverables.
- Support project handovers, operation and maintenance documentation, and operational readiness.
- Collaborate with multidisciplinary stakeholders to ensure successful project outcomes.
- Coach and support wider project teams on M&E best practice.
- Maintain engineering standards and contribute to continuous improvement initiatives.
Qualifications
- Mechanically biased, with a design background.
- Strong technical knowledge and confidence leading complex engineering discussions with varied stakeholders.
- Ability to balance technical excellence with commercial awareness and project delivery requirements.
- Collaborative approach, with strong relationship-building and influencing skills across multiple teams.
- Highly organised and proactive, with the ability to take ownership of projects from concept through to completion.
- A minimum of five years' mechanically biased experience managing mechanical, electrical and public health projects.
- Strong understanding of MEP systems, fire life safety and sustainability principles.
- Experience delivering construction or engineering projects from inception through to handover.
- Ability to review technical designs, engineering specifications and consultant proposals.
- Experience managing consultants, contractors and multiple stakeholders.
- Knowledge of statutory compliance, building regulations and health and safety requirements.
- A degree related to mechanical engineering.
- Professional membership with CIBSE.
- Excellent communication and stakeholder management skills, with the ability to engage effectively at all levels.
Skills
Experience
A minimum of five years' mechanically biased experience managing mechanical, electrical and public health projects.
Education
A degree related to mechanical engineering.
Workplace
This position is based in London, England, UK.
Benefits
A friendly working environment, abundant opportunities and support to build a career across varied business specialisms.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Engineering Services Manager», «MEP Manager», «Building Services Manager», «Mechanical Engineering Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.