- Location
- 87–135 Brompton Road (View map)London SW1X 7XLUK
- Employment
- Contract
- Seniority
- Senior
- Department
- Engineering, Facilities & Maintenance
- Posted
- Sep 30, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods seeks an experienced Senior Shift Technician to oversee the operation, maintenance and safe isolation of critical electrical and mechanical building services infrastructure across its iconic Knightsbridge estate. The role serves as the key escalation point for in-house engineering teams, with responsibility for High Voltage (HV) electrical systems, generators, utility supplies, boilers and water systems. Operating on a 4-on, 4-off shift pattern (two day shifts and two night shifts), the successful candidate will ensure business continuity through proactive maintenance, fault response and regulatory compliance whilst maintaining exceptional operational standards.
Role & Responsibilities
- Safely operate, maintain and isolate critical electrical and mechanical systems to ensure reliable provision of power and essential services across the business
- Carry out High Voltage switching activities and support planned maintenance shutdowns whilst maintaining relevant operational authorisations and certifications
- Monitor and maintain water management systems, ensuring compliance with operational and regulatory requirements
- Support the management of asset registers, planned preventative maintenance schedules and engineering systems to drive operational efficiency and compliance
- Provide technical expertise, supervise contractors when required and contribute to continuous improvement, sustainability initiatives and energy-saving projects across the estate
- Promote a strong health and safety culture through effective risk assessment, method statement reviews and adherence to industry best practice
Qualifications
- Proven experience operating and maintaining complex electrical and mechanical building services systems
- High Voltage experience and relevant technical qualifications with the ability to maintain operational authorisations as required
- Strong understanding of relevant engineering standards, regulations and health and safety requirements
- Excellent communication and stakeholder management skills with the ability to work collaboratively across multiple teams
- Strong organisational skills and the ability to manage competing priorities effectively
Skills
Experience
Proven experience as an engineering professional with a strong technical background in the maintenance and operation of critical building services infrastructure. Demonstrated expertise in operating and maintaining complex electrical and mechanical systems, with specific experience in High Voltage switching and maintenance shutdown support.
Education
Relevant technical qualifications in electrical or mechanical engineering (specific certifications such as City & Guilds, NVQ or equivalent in building services engineering preferred).
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Building Systems Technician», «Senior Engineering Technician», «Critical Infrastructure Technician», «Plant Operations Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.