- Location
- 87–135 Brompton Road (View map)London SW1X 7XLUK
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- £41,629/year
- Department
- Corporate Affairs, Sustainability & CSR
- Posted
- Nov 11, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods is hiring a Security Officer to patrol its Knightsbridge store, deter and detect offences, protect people and assets, liaise with employees, the public, police and investigative agencies, and keep abreast of relevant legislation. This is a permanent, full-time role on a 4-on/4-off shift pattern, including weekends, nights and public holidays; work at other company premises and additional or changed hours or days may be required, typically with 48 hours’ notice. The salary is £41,629, plus a company bonus scheme.
Role & Responsibilities
- Prevent and detect offences against staff, visitors and contractors.
- Safeguard company property, merchandise, money and assets.
- Patrol the store with the security team and watch for potential offences.
- Liaise with employees, the public and police on day-to-day security matters.
- Meet with investigative agencies and conduct inquiries on their behalf when required.
- Keep up to date with legislation that may affect the role.
Qualifications
- Proven experience providing exceptional customer service.
- Ability to build strong relationships with the team.
- Exceptional interpersonal skills, with proficiency in conflict management and resolution techniques.
- Mental resilience when facing occupational hazards, including abusive or threatening behaviour, confrontation and pressure.
- High standard of personal appearance and sufficient health and fitness to perform all duties, including handling confrontational situations and standing or patrolling for extended periods.
- SIA Door Supervisor licence, or ability to obtain one if offered the role.
Skills
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Compensation
The base compensation for this position is GBP 41,629 per annum.
Benefits
Company bonus scheme, company pension, 21 days’ holiday, birthday off, up to 33% in-store discount (including in restaurants), and season ticket loan.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.