- Location
- 87–135 Brompton Road (View map)London SW1X 7XLUK
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- £27,800/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods seeks a Sales Associate for its prestigious Lingerie department at Knightsbridge, offering a competitive package of £27,800 plus commission. The role combines expert product knowledge with consultative selling to deliver exceptional customer experiences, driving sales targets and fostering repeat clientele whilst maintaining visual merchandising standards and promoting the Harrods Rewards scheme.
Role & Responsibilities
- Create world-class customer experiences through consultative selling and comprehensive product knowledge
- Build lasting customer relationships by understanding individual needs and preferences
- Achieve and exceed established sales targets through disciplined sales execution
- Maintain impeccable visual merchandising standards and ensure adequate stock levels
- Champion the Harrods Rewards scheme and complete customer feedback surveys
- Uphold the highest standards of personal presentation, punctuality, and adherence to company policies
Qualifications
- Exceptional professional with proven retail or hospitality experience
- Demonstrated excellence in delivering memorable client service
- Strong sales acumen with ambitious approach to revenue targets
- Commitment to continuous learning and professional development
- Natural ability to work with autonomy whilst maintaining team collaboration
Skills
Experience
Best-in-class experience in retail or hospitality with a strong foundation in providing memorable service to clientele within luxury environments
Education
No formal educational requirements specified
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Compensation
The base compensation for this position is GBP 27,800 per annum.
Benefits
Generous discounts across the store and restaurants, access to Harrods Rewards scheme, career development opportunities across the business
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lingerie Advisor», «Intimate Apparel Sales Associate», «Lingerie Consultant», «Premium Lingerie Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.