- Employment
- Full-Time
- Seniority
- Entry-Level
- Industry
- Fine Watches & Horology
- Posted
- Sep 30, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods Fine Watches seeks a Quality Control Associate to ensure every timepiece leaving the newly established Service Centre meets the exacting standards of both Rolex and Harrods. Reporting to the Oyster Team Manager, this hands-on role demands meticulous attention to detail and technical expertise in watch inspection, encompassing cases, bracelets, and internal movements, as well as Rolex Quick Service tasks.
Role & Responsibilities
- Perform final quality control inspections on all watches, including cases, bracelets, and internal movements
- Check and validate timing tests before sign-off
- Ensure all work meets Rolex service standards for quality, lead time, and cost
- Carry out Rolex Quick Service tasks such as bracelet, strap, and link adjustments
- Train new starters within the department to uphold consistent quality standards
- Provide administrative support to the workshop team
- Adhere to all relevant Harrods and Rolex policies and procedures
Qualifications
- Level 20 Rolex Accreditation (desirable)
- Basic mechanical watch movement knowledge
- Strong understanding of luxury customer expectations and requirements
- Proficiency in Microsoft Excel and Word
- Exceptional attention to detail and technical accuracy
Skills
Experience
Experience in quality control, watch servicing, or horology preferred; demonstrated ability to work in high-precision, detail-oriented environments with a commitment to luxury standards.
Education
No formal education requirement stated; technical training in watchmaking or horological repair highly valued.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Watch Quality Inspector», «Quality Assurance Specialist», «Timepiece Quality Technician», «Quality Control Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.