- Location
- 87–135 Brompton Road (View map)London SW1X 7XLUK
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Oct 19, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods is hiring a Quality Assurance Technician in Knightsbridge to monitor fresh product quality and food safety from receipt through to end user. The permanent role is 37.5 hours per week over five days in a seven-day period, with shifts starting between 6:00am and 8:00am and ending between 2:00pm and 4:00pm; working arrangements may be on-site or hybrid, with at least three days on-site depending on business needs.
Role & Responsibilities
- Verify that products arriving at the receiving area are from approved vendors and meet specifications.
- Use risk-assessed sampling to confirm product quality, manage rejections, and liaise with the technologist and internal teams about issues.
- Check that products are delivered at the correct temperature and that records confirm temperature control during transit.
- Maintain hygiene standards in storage areas and conduct scheduled environmental monitoring using ATP and traditional swabs.
- Perform delivery checks, inspect products against specifications, and complete required documentation accurately.
- Record quality concerns and submit them to the Food Technologist for supplier follow-up.
- Assist with return-to-vendor (RTV) processes and log quality issues where required.
- Support the Food Safety team in closing actions arising from pest control, audits, and floor walks.
- Regularly check kitchen and restaurant fridges and freezers for shelf-life compliance.
Qualifications
- Food Hygiene Level 2 training is preferred but not essential.
- Proficiency in Word and Excel.
- Strong customer service focus when dealing with internal and external parties.
- Excellent communication and interpersonal abilities.
- Strong time-management skills and the ability to multitask.
- Meticulous attention to detail in paperwork and stock management.
- Flexibility and readiness to adapt to changing priorities.
- Commitment to company values and work ethics.
- Ability to work to high standards with minimal supervision, demonstrating independence and reliability.
Skills
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
A friendly working environment, opportunities and support to build a career across the business's specialisms.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Quality Control Technician», «Food Quality Technician», «Food Safety Technician», «Quality Assurance Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.