Harrods Project Manager

About Harrods

Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.

Role & Responsibilities

• Manage construction, refurbishment and retail development projects from inception through completion.
• Develop and oversee project programmes, budgets, reporting and risk management activities.
• Build strong working relationships with internal stakeholders, luxury brand partners, consultants and contractors to support project success.
• Ensure projects are delivered safely and comply with statutory, compliance and governance requirements.
• Monitor project performance, resolve challenges and identify opportunities to improve delivery outcomes.

Qualifications

• Professional experience in luxury retail or high-end hospitality projects, with exceptional stakeholder management skills.
• Proven experience delivering construction, refurbishment, fit-out or development projects in a fast-paced environment.
• Strong project management expertise, including programme management, budgeting, commercial awareness and risk mitigation.
• Excellent stakeholder management and communication skills, with the ability to influence and collaborate at all levels.
• Ability to manage multiple priorities simultaneously while maintaining exceptional attention to detail and delivery standards.
• Degree in Construction Project Management, Building Surveying, Quantity Surveying, Architecture or a related discipline.
• Professional membership or qualification such as MRICS, RIBA, MAPM or equivalent, alongside a strong understanding of CDM regulations and health and safety legislation.
• Experience delivering projects in luxury retail, luxury fashion, premium hospitality or similarly high-profile customer-facing environments is highly advantageous.
• Experience working on client-side development projects is highly advantageous.
• Experience delivering projects in listed or heritage buildings is highly advantageous.
• Experience using AutoCAD or similar drawing and design software is highly advantageous.

Skills

Education

Degree in Construction Project Management, Building Surveying, Quantity Surveying, Architecture or a related discipline.

Benefits

A friendly working environment, career-building opportunities and support across the business's varied specialisms.

Culture

Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.