Harrods Personal Shopping Coordinator
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Personal Shopping Coordinator at Harrods, Knightsbridge. Support luxury retail operations and coordinate client services in this full-time role.
Role & Responsibilities
- Manage stock movement across departments, ensuring efficient and accurate delivery to clients and internal stakeholders
- Oversee stock counts and process timely returns to Concession and Own Bought departments
- Maintain stock accuracy, resolving discrepancies promptly and escalating issues where necessary
- Coordinate stock between Harrods locations, including dispatch, collection points, and customer areas
- Process transactions, handle client orders, and prepare items for dispatch
- Follow all compliance and security procedures, including till operations and stock protocols
- Work closely with stock control and operational teams to ensure clear communication and accurate tracking
- Support Personal Shoppers with operational tasks to deliver a seamless client experience
Qualifications
- Experience working in a retail or operational support role
- Strong systems and till knowledge with the ability to process transactions accurately
- Demonstrated ability to multitask and manage competing priorities
- Strong understanding of stock management and inventory processes
- Excellent communication skills and ability to build relationships across multiple teams
- Proactive and solutions-focused approach to problem-solving
- Comfortable working in a physical role, including handling and moving stock
Skills
Experience
Experience working in a retail or operational support role, with demonstrated knowledge of stock management systems and inventory processes in a fast-paced environment.
Workplace
The role is situated in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Coordinator», «Retail Operations Coordinator», «Personal Shopping Assistant», «Stock and Client Coordination Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.