- Location
- 87–135 Brompton Road (View map)London SW1X 7XLUK
- Employment
- Full-Time
- Seniority
- Director
- Department
- Engineering, Facilities & Maintenance
- Posted
- Sep 30, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods seeks an experienced Fire, Health & Safety leader to develop and embed a comprehensive safety strategy across its operations, including the iconic Knightsbridge store, production kitchens, warehouses, and distribution centre. Reporting to the Director of Security, the Head of Fire, Health & Safety will provide strategic leadership on regulatory compliance, risk management, and incident investigation whilst leading a multidisciplinary team dedicated to fostering a robust safety culture across the organisation.
Role & Responsibilities
- Develop and deliver the strategic vision for Fire, Health & Safety across the business and ensure it is embedded throughout operations
- Act as the organisation's subject matter expert, providing senior-level advice and guidance on fire, health and safety, building safety and risk
- Ensure policies, procedures and operational standards remain compliant with legislation and recognised best practice
- Provide specialist advice on building projects and upgrades, including the review of plans and proposed works
- Oversee significant risk assessments, audits and assurance activities across the business
- Lead the investigation and analysis of serious incidents, ensuring lessons are identified and appropriate actions implemented
- Monitor fire safety compliance, including the adequacy and maintenance of firefighting equipment and associated controls
- Develop effective governance, reporting, KPIs and management information, presenting key risks and findings to senior leaders and external stakeholders
- Drive continuous improvement, proactively challenging the business and promoting a strong, positive safety culture
- Lead, coach and develop the team, setting clear expectations and creating an environment of high performance, engagement and accountability
- Deputise for the Director of Security when required, taking responsibility for strategic and operational decision-making in their absence
Qualifications
- NEBOSH Diploma in Occupational Health and Safety or equivalent Level 6 NVQ
- Chartered Membership of IOSH (CMIOSH) or working towards this qualification
- Extensive knowledge of Health & Safety, Fire Safety and Building Safety legislation
- Strong governance and assurance experience, including presenting risk and compliance information at executive level
- Proven track record of developing and delivering strategic Fire, Health & Safety plans with clear KPIs and measurable outcomes
- Excellent stakeholder management and influencing skills
Skills
Experience
Extensive senior leadership experience in Fire, Health & Safety roles within complex organisations, with proven ability to develop and deliver strategic initiatives supported by measurable outcomes and KPIs. Demonstrated expertise in translating regulatory requirements into practical solutions, presenting compliance and risk information to executive leadership, and fostering high-performing teams dedicated to continuous improvement in health and safety practice.
Education
NEBOSH Diploma in Occupational Health and Safety or equivalent Level 6 NVQ. Chartered Membership of IOSH (CMIOSH) required or in progress.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fire, Health & Safety Director», «Fire Safety Manager», «Health & Safety Director», «Fire & Building Safety Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.