Harrods Contingent Workforce Coordinator
- Location
- Hammersmith England UK
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Human Resources, People & Culture
- Posted
- Sep 30, 2026
Contingent Workforce Coordinator at Harrods in Hammersmith. Support contingent worker engagement and compliance in this full-time operational role.
Role & Responsibilities
- Coordinate the onboarding, extension, change and offboarding of agency workers and contractors
- Support compliant engagement of contingent workers in line with company policies and UK legislation, including AWR, IR35 and GDPR requirements
- Manage administration including assignment requests, contract extensions, purchase orders, invoice processing and worker documentation
- Review and validate key compliance documentation, including Right to Work checks and criminal record checks, escalating concerns appropriately
- Issue contracts and associated documentation through Adobe DocuSign
- Maintain accurate worker records within Workday and other systems, recording all changes promptly and accurately
- Conduct regular audits of worker records and documentation to support compliance and data accuracy
- Act as key point of contact for hiring managers, suppliers and contingent workers, providing guidance on processes and policies
- Build effective working relationships with recruitment agencies, consultancies and managed service providers
- Support seasonal workforce mobilisation and other contingent workforce initiatives
- Work closely with Talent Acquisition, HR, Legal, Procurement and Finance teams on governance and workforce planning
- Identify opportunities to improve processes, enhance efficiency and deliver positive stakeholder experiences
Qualifications
- Previous experience within recruitment coordination, contingent workforce management, HR administration or similar operational role
- Good understanding of contingent workforce processes and relevant legislation including Agency Workers Regulations (AWR), IR35 and GDPR
- Strong organisational skills with ability to manage multiple tasks and deadlines simultaneously
- Excellent attention to detail and commitment to maintaining accurate records and documentation
- Experience working with HR or recruitment systems, with Workday knowledge being advantageous
- Strong communication and stakeholder management skills with confidence to work across all levels
- Proactive and solutions-focused approach to problem solving
- Ability to work collaboratively across teams while managing responsibilities independently
- Customer-focused mindset and commitment to delivering high-quality service
Skills
Experience
Previous experience within recruitment coordination, contingent workforce management, HR administration or similar operational role in a fast-paced environment.
Education
No specific formal qualifications stated; sector expertise and demonstrated operational competency are prioritised.
Workplace
The successful candidate will be located in Hammersmith, England, UK, with easy access to London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Agency Worker Coordinator», «Recruitment Operations Coordinator», «Contingent Staffing Coordinator», «Workforce Engagement Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.