Harrods Content Production Coordinator

About Harrods

Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.

Harrods is recruiting a Content Production Coordinator for its Creative Studio team to coordinate brand assets and content across three workflows, supporting seasonal campaigns and collaboration between internal teams and external brand partners. The role is permanent and full-time.

Role & Responsibilities

• Support onboarding of new brand partners by advising on content requirements, processes and deadlines.
• Coordinate end-to-end delivery of copy, imagery and supporting materials, ensuring assets are received, reviewed and shared within agreed timelines.
• Oversee seasonal requests for brand imagery, campaign assets and supporting content; identify and resolve issues that could affect delivery.
• Serve as a key contact for internal stakeholders and external brand partners, managing submissions, resolving queries and maintaining effective working relationships.
• Collaborate with Production, Post-Production, Copy and Digital teams to manage priorities, coordinate updates and keep workflows efficient, sustainable and trackable.
• Maintain accurate data to support weekly reporting across each workflow and assist with management of digital assets in the Digital Asset Management system.
• Lead Vendor Production updates in weekly divisional team meetings.
• Coordinate resolution of online product errors.
• Oversee Brand Page Production and weekly reporting.

Qualifications

• Proactive and solutions-focused, with the ability to bring structure and organisation to complex workflows.
• Confident communicator, comfortable working with a wide range of stakeholders, building strong relationships and managing competing priorities.
• Exceptional attention to detail and commitment to accurate, high-quality work.
• Confident using Excel and working with data.
• Motivated by process improvement and finding more efficient ways of working.
• Positive attitude, strong sense of ownership and collaborative approach to supporting team success.

Skills

Workplace

Benefits

A friendly working environment, career-building opportunities and support.

Culture

Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.