- Location
- 34–38 Eastgate Row South, Eastgate Street (View map)Chester CH1 1LFUK
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods seeks exceptional leaders for its H beauty talent community to shape the future of premium beauty retail across nationwide locations including Lakeside, Gateshead, Milton Keynes, Chester, Glasgow, and Edinburgh. As an Assistant Manager, the successful candidate will lead with presence, inspire teams through coaching and emotional intelligence, and deliver elevated customer experiences whilst driving commercial success within a fast-paced beauty environment.
Role & Responsibilities
- Lead with presence and set the tone for service, pace, and professionalism on the shop floor
- Coach teams to deliver elevated customer journeys and execute everyday performance excellence
- Use data and insight to understand business performance and act decisively to drive results
- Champion operational excellence across visual presentation, stock flow, and fundamental retail standards
- Collaborate effectively with Sales Managers and wider business functions to support strategic initiatives shaping H beauty's future
- Anticipate opportunities and uphold exceptional standards whilst building strong partnerships with internal teams
Qualifications
- Proven leadership experience in retail or luxury retail environments
- Demonstrated ability to inspire and coach teams in fast-paced commercial settings
- Strong emotional intelligence and presence with both colleagues and customers
- Commercial acumen with ability to interpret data and drive performance
Skills
Experience
Significant experience in retail leadership, particularly within beauty or luxury retail sectors, demonstrating success in team management, customer experience delivery, and commercial performance.
Education
Not specified
Workplace
The successful candidate will be located in Chester, England, UK.
Explore jobs in England or in the UK.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Department Manager», «Retail Leadership Associate – Beauty», «Beauty Store Manager», «Cosmetics Department Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.