Hamilton Visual Merchandiser and Trainer

About Hamilton

Hamilton is a distinguished watchmaking house where American heritage and Swiss precision converge, offering employees the opportunity to contribute to a brand renowned for innovation, cinematic presence, and authentic craftsmanship. Founded in 1892 and now part of the Swatch Group, Hamilton combines a pioneering spirit with the rigor of contemporary Swiss horology. As an employer, it values curiosity, technical excellence, collaboration, and respect for tradition, while encouraging teams to shape timepieces that speak to explorers, creators, and modern connoisseurs worldwide. Hamilton provides a dynamic international environment for those who aspire to unite storytelling, design, and precision in a meaningful luxury career.

Role & Responsibilities

• Implement and maintain visual merchandising standards across retail and wholesale locations, ensuring compliance with company guidelines and brand standards.
• Conduct regular store visits to assess visual execution and provide on-the-spot adjustments and recommendations.
• Support sales volume goals through effective presentation and maintenance of all product categories, ensuring stores are correctly set up for promotions and regular business.
• Prepare and distribute visual display communications in accordance with brand guidelines.
• Manage vendor relationships by placing and following up on visual orders to ensure timely implementation and centralized delivery of visual materials to trade locations.
• Coordinate the internal distribution of visual materials to stores, ensuring compliance and visibility.
• Collaborate with retail locations, regional teams, and brand leadership to plan and execute floor sets, window displays, seasonal transitions, and promotional setups.
• Identify visual merchandising opportunities inside and outside stores and develop innovative window decoration ideas.
• Create and maintain a photo library documenting boutique conditions before and after visits.
• Prepare recap reports summarizing store visit findings and recommending improvements.
• Assist the Visual Manager and SIS Project Manager in identifying SIS opportunities and maintenance or renovation needs.
• Lead the setup and decoration of mono-brand and multi-brand events sponsored by Hamilton to maximize visual impact.
• Partner with management to plan and deliver functional training, leadership development, product and sales training, and other agreed training strategies.
• Facilitate training for store managers and associates on current visual merchandising standards, product placement, and customer experience best practices.
• Provide comprehensive communication and training programs to stores.
• Provide ongoing coaching to store teams, identify skill gaps, and recommend development initiatives.
• Build strong relationships with store teams to support adoption of visual and training standards.
• Monitor regional business and competitor trends through business reports and identify opportunities to support sales growth.
• Perform other duties assigned by management.

Qualifications

• High school diploma or GED required; college degree preferred.
• 2–3 years of retail visual merchandising experience, preferably in specialty goods, jewelry, or watches.
• Strong verbal and written communication skills.
• Valid driver's license required.
• Demonstrated ability to coach and train diverse teams in a fast-paced retail environment.
• Strong eye for design, layout, and brand storytelling through product presentation.
• Ability to prioritize multiple responsibilities and thrive in a dynamic, fast-paced environment.
• Schedule varies Monday through Friday and may include occasional weekends.
• Ability to travel domestically and internationally 80–85% of the time, for a minimum of four days per workweek.
• Ability to move around multiple locations and frequently climb ladders, bend, stoop, lift, reach, move, and carry up to 40 pounds.
• Ability to operate motor vehicles, computers, and tablets; communicate clearly; and participate physically in visual merchandising setups.
• Finger dexterity required; occasional evening or weekend work may be needed for store openings, seasonal transitions, or special events.
• Strong organizational, project management, and problem-solving skills.
• Confident communicator and presenter.
• Self-motivated, proactive, and quick to learn.
• Ability to work independently and as part of a team.
• Ability to remain engaged and responsive while working remotely.
• Flexibility to work extended hours when required.
• Willingness to accept feedback and continuously improve.

Skills

Experience

2–3 years of retail visual merchandising experience, preferably in specialty goods, jewelry, or watches.

Education

High school diploma or GED required; college degree preferred.

Compensation

The base compensation for this position ranges from USD 70,000 to USD 77,000 per annum.

Benefits

Annual bonus eligibility; health, dental, and vision insurance with employer contribution; 401(k) participation and employer match after one year; company-paid life insurance and long-term disability; 18 days of paid time off per year; additional sick time and extended paid medical, parental, and military leave; holiday pay; voluntary FSA, short-term disability, and accident/hospital indemnity insurance; employee product discount.

Culture

Hamilton offers a workplace culture that blends Swiss precision with a bold American spirit, encouraging teams to innovate while honoring the brand’s rich watchmaking heritage. Employees work in an international, detail-driven environment where craftsmanship, collaboration, and cinematic storytelling shape a distinctive sense of purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.