Hamilton Visual Merchandiser & Trainer

About Hamilton

Hamilton is a distinguished watchmaking house where American heritage and Swiss precision converge, offering employees the opportunity to contribute to a brand renowned for innovation, cinematic presence, and authentic craftsmanship. Founded in 1892 and now part of the Swatch Group, Hamilton combines a pioneering spirit with the rigor of contemporary Swiss horology. As an employer, it values curiosity, technical excellence, collaboration, and respect for tradition, while encouraging teams to shape timepieces that speak to explorers, creators, and modern connoisseurs worldwide. Hamilton provides a dynamic international environment for those who aspire to unite storytelling, design, and precision in a meaningful luxury career.

Role & Responsibilities

• Implement and maintain visual merchandising standards across retail and wholesale store locations, ensuring full compliance with company guidelines and Hamilton brand standards
• Conduct regular in-store evaluations to assess visual execution, providing real-time adjustments and recommendations to store teams
• Develop and execute floor sets, window displays, seasonal transitions, and promotional setups in collaboration with retail management and regional leadership
• Prepare, distribute, and coordinate internal and vendor distribution of visual communication materials in strict accordance with brand guidelines
• Facilitate comprehensive training sessions for store managers and associates on visual merchandising standards, product placement, premium watch positioning, and customer experience best practices
• Provide ongoing coaching and skill-gap assessment to store teams, recommending development initiatives to strengthen visual and sales capabilities
• Manage relationships with vendors by placing and tracking orders for visual materials and ensuring timely centralized distribution to trade locations
• Create and maintain photographic documentation of boutique conditions before and after visits, producing detailed recap reports with improvement recommendations
• Identify visual merchandising opportunities and potential store renovation needs in collaboration with the Visual Manager and SIS Project Manager
• Lead setup and decoration of brand-sponsored events (single and multi-brand) to maximize visual impact and brand presence
• Monitor regional business trends and competitive activities, leveraging insights to identify sales growth opportunities and market positioning improvements
• Perform additional duties and special projects as assigned by management

Qualifications

• High school diploma or GED required; college degree preferred
• 2–3 years of retail visual merchandising experience, preferably in specialty goods, jewelry, or watches
• Proven ability to coach and train diverse teams in fast-paced retail environments
• Strong eye for design, layout, and brand storytelling through product presentation
• Valid driver's license and clear driving record (travel-intensive position)
• Proficient in Microsoft Word, Excel, and PowerPoint
• Strong verbal and written communication skills with confident presentation abilities
• Ability to prioritize multiple responsibilities and thrive in dynamic, fast-paced environments
• Capacity to work independently and collaborate effectively as part of a team

Skills

Experience

2–3 years of professional retail visual merchandising experience, preferably within specialty goods, jewelry, or the watch industry. Demonstrated experience training retail teams and coaching staff in fast-paced retail environments is essential. Prior experience in multi-location visual management or account-based merchandising roles is highly valued.

Education

High school diploma or GED required; college degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 70,000 to USD 77,000 per annum.

Benefits

Excellent health, dental, and vision insurance with generous employer contribution (coverage effective the first of the month following 30 days); 401(k) with immediate participation and 100% vested employer match after one year (maximum 4% match with 5% employee contribution); company-paid life insurance and long-term disability; 18 days of paid time off annually; additional sick time and extended paid leave for medical, parental, and military purposes; holiday pay; voluntary FSA and supplemental insurance options; employee product discount.

Culture

Hamilton offers a workplace culture that blends Swiss precision with a bold American spirit, encouraging teams to innovate while honoring the brand’s rich watchmaking heritage. Employees work in an international, detail-driven environment where craftsmanship, collaboration, and cinematic storytelling shape a distinctive sense of purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.