Hamilton Sales Coordinator

About Hamilton

Hamilton is a distinguished watchmaking house where American heritage and Swiss precision converge, offering employees the opportunity to contribute to a brand renowned for innovation, cinematic presence, and authentic craftsmanship. Founded in 1892 and now part of the Swatch Group, Hamilton combines a pioneering spirit with the rigor of contemporary Swiss horology. As an employer, it values curiosity, technical excellence, collaboration, and respect for tradition, while encouraging teams to shape timepieces that speak to explorers, creators, and modern connoisseurs worldwide. Hamilton provides a dynamic international environment for those who aspire to unite storytelling, design, and precision in a meaningful luxury career.

Role & Responsibilities

• Coordinate product allocation and delivery to retail partners and accounts with cross-functional teams.
• Coordinate new SKU setup and product launches.
• Enter purchase orders and shipment documentation, and maintain shipment tracking logs.
• Coordinate and maintain consignment inventory records and related activities.
• Manage product support materials, including packaging, instruction manuals, and other product components.
• Maintain inventory records and coordinate replenishment needs with internal stakeholders.
• Process return authorizations, obtain approvals, enter transactions into SAP, and maintain supporting documentation.
• Track special requests, customer needs, and operational issues, ensuring timely follow-up and resolution.
• Analyze retail sales performance and identify opportunities to support business growth.
• Review inventory levels and recommend actions to support sales objectives and inventory optimization.
• Compile and analyze monthly sell-through reports covering sales and inventory performance.
• Prepare monthly sell-in and open-order reports.
• Generate and distribute weekly forecast reports using available sales data and projections.
• Extract and distribute weekly backorder reports.
• Prepare recurring and ad hoc reports to support business decision-making.
• Analyze sales trends, inventory performance, and account-level results to identify opportunities and risks.
• Maintain accurate sales records and reporting databases.
• Support Regional Sales Managers by responding promptly to information requests and operational needs.
• Assist with coordinating sales meetings, presentations, and business reviews.
• Coordinate product logistics and support for trade shows, events, and training seminars.
• Assist in planning and executing projects, including price increases, sales initiatives, budgets, and product launches.
• Partner with cross-functional teams to improve processes, procedures, and workflow efficiency.
• Provide administrative support to the sales organization as required.
• Perform other duties as assigned by management.
• Operate computer equipment and communicate effectively; the position also requires hearing, bending, stooping, reaching, occasional lifting and moving of materials weighing up to 25 pounds, finger dexterity, and prolonged computer work.
• Travel occasionally as business needs require.

Qualifications

• Bachelor's degree required.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis.
• Proficiency in PowerPoint and other Microsoft Office applications.
• SAP experience preferred.
• Strong analytical and business reporting skills.
• Excellent organizational skills and the ability to manage multiple priorities simultaneously.
• Detail-oriented, with strong accuracy and follow-through.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving and critical-thinking abilities.
• Ability to thrive in a fast-paced environment with changing priorities.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and project management skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong analytical mindset and ability to interpret business data and trends.
• Self-motivated, with the ability to work independently.
• Professional, customer-service-oriented approach.
• Strong interpersonal skills and ability to build relationships across departments.
• Adaptability and flexibility in a dynamic business environment.
• Ability to accept and apply constructive feedback.
• Team-oriented, with a positive attitude and willingness to support business objectives.
• Ability to operate computer equipment and communicate effectively; ability to hear, bend, stoop, reach, and occasionally lift and move materials weighing up to 25 pounds; finger dexterity and prolonged computer work.

Skills

Experience

3–5 years in sales operations, sales coordination, business analysis, or a related field

Education

Bachelor's degree required

Benefits

Health, dental, and vision insurance for employees and eligible dependents beginning the first of the month after 30 days, with an employer contribution; immediate 401(k) participation and a 100% vested employer match after one year (maximum 4% employer match with a 5% employee contribution); company-paid life insurance and long-term disability; 18 days of PTO per year, increasing to one month after five years; annual sick time and extended paid medical, parental, and military leave; holiday pay; voluntary FSA, short-term disability, and accident/hospital indemnity insurance; employee product discount.

Culture

Hamilton offers a workplace culture that blends Swiss precision with a bold American spirit, encouraging teams to innovate while honoring the brand’s rich watchmaking heritage. Employees work in an international, detail-driven environment where craftsmanship, collaboration, and cinematic storytelling shape a distinctive sense of purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.