Hamilton Global E-Commerce Coordinator

About Hamilton

Hamilton is a distinguished watchmaking house where American heritage and Swiss precision converge, offering employees the opportunity to contribute to a brand renowned for innovation, cinematic presence, and authentic craftsmanship. Founded in 1892 and now part of the Swatch Group, Hamilton combines a pioneering spirit with the rigor of contemporary Swiss horology. As an employer, it values curiosity, technical excellence, collaboration, and respect for tradition, while encouraging teams to shape timepieces that speak to explorers, creators, and modern connoisseurs worldwide. Hamilton provides a dynamic international environment for those who aspire to unite storytelling, design, and precision in a meaningful luxury career.

Role & Responsibilities

• Coordinate and execute e-commerce tasks within Adobe Commerce, including troubleshooting sales order management, maintaining systems, updating pricing, creating product detail pages, and managing translations and data updates
• Create and maintain support documentation highlighting best practices for the upcoming new e-commerce platform
• Support optimization of website end goals including store locator updates, Check and Reserve functionality, and Mall Clicks updates, serving as point of contact for international market requests
• Maintain marketplace and digital marketing activities across Amazon, Rakuten, Naver, JD, Tmall, and Onliners in collaboration with local teams and agencies
• Ensure smooth operation of third-party marketplaces, maintaining consistency and optimization of product listings
• Develop and coordinate online strap sales strategy in collaboration with all relevant internal departments
• Track and evaluate cross-selling evolution and identify new revenue opportunities
• Collaborate with the Global E-Commerce Manager on e-merchandising strategy, project roadmap, and growth initiatives

Qualifications

• Academic degree in Marketing, Sales, Digital, or Business Administration
• Prior e-commerce experience and knowledge of online retail business
• Expertise in e-commerce technical environments and platforms
• Proficiency in project coordination including planning, task follow-up, and budget management
• Strong communication skills capable of translating technical information for diverse stakeholders
• Mother tongue French or German with good knowledge of the other language
• Proficient in English
• Knowledge of Magento and SAP systems is advantageous

Skills

Experience

First e-commerce experience in managing online retail business is preferred. Candidates should demonstrate proficiency in e-commerce technical environments and a proven track record in project coordination across cross-functional teams.

Education

Academic degree in Marketing, Sales, Digital, or Business Administration required.

Workplace

Culture

Hamilton offers a workplace culture that blends Swiss precision with a bold American spirit, encouraging teams to innovate while honoring the brand’s rich watchmaking heritage. Employees work in an international, detail-driven environment where craftsmanship, collaboration, and cinematic storytelling shape a distinctive sense of purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.