Guerlain Sales Operations Assistant
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- May 9, 2026
About Guerlain
Guerlain is a Parisian maison renowned for luxury perfumes and cosmetics, operating under the LVMH umbrella. The brand combines artisanal savoir‑faire with contemporary product innovation and maintains an international retail and corporate presence focused on beauty, fragrance and luxury skincare.
Guerlain — Sales Operations Assistant (contract) in Chiyoda, Tokyo. Office-based administrative role for candidates with a disability certificate.
Role & Responsibilities
- Manage inventory, storage and ordering of office supplies, point‑of‑sale materials and in‑store distribution items.
- Prepare, update and distribute Excel-based sales reports and numerical files to internal stakeholders.
- Compile incentive data, coordinate payments and liaise with finance for collections and settlements.
- Support invoice processing and assist with accounts-related documentation and filing.
- Operate and learn proprietary sales/support systems; propose process improvements and ensure data accuracy.
- Provide general administrative support to the sales department, including schedule coordination and internal communication.
Qualifications
- Possession of a valid Japanese disability certificate (障害者手帳) and ability to submit it as part of the application.
- Minimum three years' experience in administrative or sales-support functions.
- Practical experience with Microsoft Excel (data entry and use of SUM / IF / AVERAGE functions) and Microsoft Outlook (email composition, calendar and schedule management).
- Willingness to adopt new software tools and work with proprietary systems.
- Basic business English reading/writing skills or a positive attitude toward using English in internal documents is welcomed.
- Genuine interest in cosmetics or the luxury beauty sector is desirable.
Skills
Experience
Minimum three years of relevant administrative, sales‑support or clerical experience, preferably in retail, beauty or luxury goods environments.
Education
High school diploma or equivalent required; post‑secondary studies or vocational training in business administration, office management or a related field preferred.
Workplace
This position is based in Chiyoda, Tokyo, Japan.
Culture
Guerlain blends a heritage-driven artisanal culture with modern luxury retail practices, valuing creativity, refinement and attention to detail. The organisation emphasises professional development within a supportive, internationally oriented workplace and demonstrates commitment to inclusion and workplace accessibility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Guerlain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Operations Coordinator», «Commercial Administrative Assistant», «Business Support Assistant», «Sales Administrative Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.