Guerlain Sales Coordinator

About Guerlain

Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.

Role & Responsibilities

• Manage order analysis and analysis per client, including quota follow-up with Business Demand Manager and organization of product returns and destructions
• Build up and monitor monthly sell-in forecasts (Outlook) in collaboration with the Commercial Area Manager, flagging any risk of business loss
• Analyze and monitor retailer and agent warehouse stock levels to maintain established stock cover targets
• Supervise and track purchase order creation, invoice payments, claims, and credit notes, alerting the Commercial Sales Manager as needed
• Prepare monthly novelties recaps with order recommendations for client distribution
• Develop novelties forecasts (FAST) with the Commercial Area Manager and Marketing team, ensuring monthly monitoring of sell-in versus forecasts
• Update and distribute price lists and manage retailer assortment across the three priority axes in alignment with brand priorities and recommendations
• Liaise with the regulatory department to ensure legal registration of all market-specific requirements
• Support the Commercial Sales Manager in expense and budget tracking, participating in budget exercises and P&L monitoring
• Track advertising and promotional (A&P) spend to ensure alignment with budget parameters
• Build and maintain expense trackers to monitor actuals versus budget, escalating alerts to the Commercial Area Manager
• Prepare and coordinate trade activity orders with the Retailer Supply team and Commercial Area Manager
• Collaborate with Merchandising and Retailer Supply teams to prepare orders for point-of-sale materials, testers, and merchandising elements
• Coordinate monthly shipments of POSM, testers, and merchandising elements in line with brand launches and priorities
• Consolidate and monitor monthly sell-out performance by client for upload to PowerBI
• Prepare and distribute monthly business analysis reports

Qualifications

• Minimum 3 years of relevant experience in sales coordination, commercial operations, or related field
• Proficiency with PowerBI and Excel for data analysis and reporting
• Strong organizational and project management capabilities
• Demonstrated ability to manage multiple accounts and stakeholders simultaneously
• Excellent written and verbal communication skills

Skills

Experience

Minimum 3 years of experience in sales coordination, commercial operations, or a related role involving order management, account support, or sales administration in a structured commercial environment.

Education

Not specified

Workplace

Culture

Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.