- Location
- Paris Île-de-France France
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 3, 2026
About Guerlain
Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.
Guerlain is seeking a Sales Advisor for a full-time fixed-term contract in Paris. The role focuses on personalised client experiences, loyalty and boutique revenue, while upholding the Maison’s service and retail standards.
Role & Responsibilities
- Create a distinctive client experience through a warm welcome, establishing trust, mutual discovery and embodying the Guerlain promise.
- Deliver exemplary service by actively listening to client needs and providing tailored services and recommendations, including makeup, skincare and fragrance consultations, supported by storytelling.
- Build loyalty among regular clients and develop local and international clientele using the available tools and resources.
- Anticipate future client needs through client registration, clienteling, phone outreach and events.
- Contribute to the boutique’s client satisfaction survey results and propose action plans.
- Apply the “Dare to Bee” sales method proactively using the Bee Guerlain training tool.
- Work toward and monitor individual and collective targets for revenue, market share and retail KPIs.
- Stay informed about sector developments, particularly competitor activity.
- Represent Guerlain’s values and foster team spirit.
- Participate in, lead and contribute to team briefings.
- Follow established processes to ensure the boutique operates effectively.
- Help maintain the boutique’s standards and overall harmony by following retail excellence and sales procedures set by Boutique Management, including cash handling, point-of-sale upkeep, merchandising and stock.
- Meet grooming standards for uniform, makeup, hair and manicure.
- Develop boutique revenue while ensuring excellent client service.
Qualifications
- BTS-level education.
- Initial experience in a similar role required.
- Fluent English is essential.
- Results-oriented.
- Strong service mindset in a luxury environment.
- Active listening and advisory skills.
- Proficiency in Excel and Word; knowledge of a point-of-sale business management application is an advantage.
- Dynamic and empathetic.
- Exemplary conduct, including adherence to procedures, professional attitude and presentation, and clear speech.
- Team spirit.
- Respect for confidentiality.
Skills
Experience
Entry-level; initial experience in a similar role required.
Education
BTS-level education.
Workplace
The role is situated in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Guerlain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Consultant», «Beauty Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.