Guerlain HR Business Partner Executive

About Guerlain

Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.

Role & Responsibilities

• Manage day-to-day HR administration for back-office and frontline employees.
• Support the employee lifecycle, including onboarding, contract preparation and renewals, probation follow-ups, transfers, promotions, salary adjustments and offboarding.
• Ensure HR processes are completed on time and comply with internal policies and local labor regulations.
• Provide HR support to boutique teams, Beauty Consultants, Store Managers, Supervisors and other frontline teams.
• Serve as the first point of contact for retail HR queries and provide timely, consistent communication.
• Support frontline recruitment and onboarding with Retail Managers and the Senior Manager – HR Business Partner.
• Monitor probation periods, contract expiry dates, attendance, absenteeism and leave records.
• Support the administration and communication of retail compensation, commission schemes, incentives and employee benefits.
• Assist with retail workforce planning, headcount tracking and employee movements across boutiques and retail locations.
• Follow up regularly with Store Managers to identify employee concerns, operational challenges and people-related needs.
• Visit stores monthly to provide team members with direct access to HR support and guidance.
• Coordinate back-office recruitment administration, onboarding, probation reviews, internal movements and offboarding.
• Assist with annual leave tracking, attendance management, employee documentation and HR system updates.
• Support the preparation and review of employment offers, contract amendments and salary changes, subject to relevant approvals.
• Follow up with department managers on pending HR actions and employee-related deadlines.
• Coordinate recruitment processes, including interview scheduling, candidate communication, documentation and offer preparation.
• Support hiring managers throughout recruitment and ensure procedures are followed.
• Assist with internal mobility, promotions, succession planning and career development initiatives.
• Track recruitment progress, vacancies, time-to-fill and other relevant recruitment metrics.
• Support performance management activities, including probation reviews and annual performance cycles.
• Serve as a reliable contact for employee queries, concerns and requests.
• Handle team matters confidentially, fairly and in line with company policies.
• Support employee engagement, wellbeing, recognition and internal communication initiatives.
• Help coordinate HR training sessions, employee briefings and policy awareness activities.
• Coordinate monthly payroll inputs, including new joiners, leavers, leave records, salary changes, commissions, incentives and approved deductions.
• Liaise with Payroll and HR Operations teams to ensure accurate and timely transaction processing.
• Maintain accurate records of compensation changes and ensure required approvals are in place.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• Experience supporting both frontline and back-office teams is an advantage.
• Working knowledge of HR operations and the employee lifecycle.
• Familiarity with UAE labor regulations; knowledge of KSA labor regulations is an advantage.
• Proficiency in Microsoft Office, particularly Excel, and experience using HR information systems.
• English and Arabic language skills are required; French is an advantage.

Skills

Experience

Approximately 3–5 years of relevant HR experience; minimum 3 years. Retail, luxury, beauty or fast-paced multinational experience is preferred.

Education

Bachelor’s degree in Human Resources, Business Administration or a related field.

Culture

Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.