Guerlain Global Fragrance Education Project Manager

About Guerlain

Guerlain is a prestigious French maison renowned for its olfactory heritage and luxury fragrances, skincare and makeup. As part of the LVMH group, Guerlain combines deep artisanal savoir-faire with contemporary innovation, operating internationally across boutiques, selective retail and travel retail channels.

Role & Responsibilities

• Design and produce blended-learning curricula and pedagogical resources that translate marketing briefs and product innovations into compelling, brand-aligned training modules for fragrance (with occasional contribution to skincare and makeup).
• Ensure all learning materials embody Guerlain’s Tone of Voice and are adaptable across distribution channels (boutiques, department stores, chain partners, travel retail).
• Lead the global rollout of fragrance education initiatives, managing timelines, stakeholder alignment and tool accessibility across markets.
• Manage the Be Guerlain LMS platform to engage and sustain a global education community, including local trainers and expert cohorts.
• Develop and deliver immersive seminars, expertise weeks and train-the-trainer programmes to build local trainer capability and consistency.
• Collaborate cross-functionally with Marketing, Retail, Digital Innovation and Clienteling teams to secure adoption of new tools and ensure pedagogical coherence.
• Define and monitor Retail KPIs to measure training impact, iterate on content and deliver strategic action plans to optimise effectiveness.
• Conduct on-the-field immersions to gather competitive intelligence, validate training efficacy and refine retail-facing teaching resources.

Qualifications

• Minimum five years' experience in project management with demonstrable responsibility for pedagogical or instructional design, preferably within fragrance, cosmetics or luxury retail.
• Strong digital proficiency with experience using mobile learning solutions and learning management systems; familiarity with Be Guerlain LMS is an asset.
• Proven cross-functional collaboration skills, with experience working alongside Marketing, Retail and Digital teams.
• Excellent written and verbal communication skills, capable of creating brand-aligned learning narratives and delivering engaging seminars.
• Fluent in English and French; additional languages are advantageous.
• High level of organisation, rigor and the capacity to manage multiple international projects and deadlines.
• Client-centric mindset, energy, adaptability and a results-oriented approach; on-the-field sales experience is a plus.

Skills

Experience

Minimum five years of project management experience with a focus on instructional or pedagogical design and familiarity with fragrance or luxury retail environments; prior in-store sales exposure is advantageous.

Education

Bachelor's degree in education, instructional design, marketing, communications, or a related field preferred.

Workplace

Culture

Guerlain blends deep olfactory heritage with contemporary innovation, valuing craftsmanship, elegance and sensory excellence. The workplace fosters cross-disciplinary collaboration between creative, marketing and retail teams, emphasising refinement, continuous learning and international mobility.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.