Guerlain Director of Private Client and Corporate Business

About Guerlain

Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.

Guerlain seeks a Director of Private Client and Corporate Business to lead US corporate sales, private-client development and strategic partnerships, while establishing a new business unit and driving sales and P&L objectives. The role is permanent, full-time and hybrid, based in New York.

Role & Responsibilities

• Develop and lead Corporate Sales in the US, from prospect identification and outreach through tailored proposals and final delivery.
• Build a new business network across B2B, weddings, events and other high-value occasions.
• Identify revenue streams, establish long-term relationships with key partners and clients, and build a sustainable Corporate & Events business in the US.
• Set tools, objectives, KPIs and targets for the new business unit, establishing a framework for its successful development and scaling.
• Define the commercial offer, pricing strategy, legal terms and financial conditions using HQ resources, ensuring compliance with Guerlain’s rules, standards and ethical principles.
• Establish a sustainable commercial model balancing growth, profitability, brand equity and long-term value creation.
• Develop strategic partnerships and synergies that elevate the Maison.
• Serve as key contact for co-events and partnership initiatives, leveraging synergies with spas, hotel partners, LVMH brands and other strategic partners in line with Guerlain’s image and positioning.
• Guide and develop partnership strategies through execution, engaging potential stakeholders.
• Support Corporate Sales and private-client initiatives by leveraging private and corporate relationships.
• Report directly to the GM and work closely with US and HQ teams, including Retail, Training, Digital & Omnichannel, Finance, Press Relations and Marketing, as well as Guerlain international teams and the HQ New Business & Private Client Director and team.
• Build global connections with counterparts and develop a network with VIC teams across LVMH and external Maisons to create synergies, share best practices and develop a corporate network.
• Develop and nurture a high-value private-client portfolio by identifying recruitment opportunities and leveraging existing and new networks.
• Partner with Marketing to design and activate exclusive, high-profile brand experiences and events that strengthen desirability, deepen client relationships and generate incremental sales.
• Partner with the HQ Private Client team to identify local opportunities and use HQ tools and assets—including virtual bridges, product and experience offers, and client tools—to elevate client experiences.
• Follow global client guidelines to ensure consistent treatment of top clients worldwide.
• Collaborate with local sales and retail teams and the HQ Private team to develop a PEX and bespoke-fragrance action plan covering client identification, events and experiences, training, sales and follow-up.
• Define and execute short-, medium- and long-term strategies to deliver sales and P&L objectives.
• Lead Private Sales in the US, fostering commitment and accountability and optimizing sales activities to maximize profitability, market share, turnover and sales volume.
• Ensure alignment and collaboration with internal stakeholders to drive sustainable business performance.

Qualifications

• More than 10–15 years of experience in customer marketing within the luxury sector, including retail, hospitality or concierge services.
• Entrepreneurial mindset and ability to explore new areas, define their scope, bring stakeholders together and build organizational visibility and traction for initiatives.
• Recognized expertise in high-end clientele, with a proven ability to develop effective action plans and transform sales.
• Personal network of (U)HNWIs and strong social and networking skills rooted in the local community.
• Ability to operate effectively in a demanding environment.
• Natural leadership, excellent interpersonal skills and ability to engage a wide range of internal and external stakeholders.
• Team spirit, agility, responsiveness and a solution-oriented mindset.
• Ability to prioritize and manage complexity with a high degree of autonomy.
• Fluent or bilingual English.
• Full proficiency in Microsoft Office.

Skills

Experience

Minimum 10 years; the profile specifies more than 10–15 years of experience in customer marketing within the luxury sector.

Workplace

Compensation

The base compensation for this position ranges from USD 160,000 to USD 180,000 per annum.

Culture

Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.